Restart AI or reset your preferences. I just tried it on my machine and had no problems using the Navigator panel.
thanks for your answer.
Problem is, that I can´t reset AI with the shortcut: Shift+CTRL+ALT+Double-Click as Windows opens the register for relation to the AI.exe.
I´ll upload the file. Perhaps you can check it for me.
Or could you let me download an ai-document of you with 120cm 300cm?
My colleague has the same problem with the file. We both use AI CS4 14.0.0
Thanks a lot and best regards.
First of all you hold down the keys when you restart AI. You should get a dialog window asking if you really want to reset the preferences. Keep trying until you get the dialog. I don't think an AI file from me would be of much help.
No chance, if hold down the keys and double click on the AI-Icon, the preferences windows of Windows XP appears. If I hold down the key while AI starts, I´ll get an empty AI-Window with failure messege, that something couldn´t be load. No toolbar, navigator or other panels are available but I can generate an empty paper.
I posted the problem with the oversize format in an ofter forum. The peoples there have the same problems with the navigator at this bis size format....