1 Reply Latest reply on May 4, 2010 6:55 PM by pwillener

    How do I install Adobe Reader 9.3 on a Windows Vista Toshiba Laptop?

    ScottBoyd_10

      I have been trying to download Adobe Reader 9.3 onto my laptop without success.  I have a Toshiba A135 laptop. I have tried using Windows Internet Explorer 7 and Firefox 3.5.9.  I am currently getting a message "get Plus + (R)" "The process terminated unexpectedly" when I click to download.

       

      Earlier it was letting me start to download and I would get a runtime error

      "Microsoft Visual C++ Runtime Library"  "The application has requested the runtime to terminate it in an unusual way, please contact the application's support team for more information."

      Then, "Adobe Backstrapper for single installation has stopped working, windows can check online for a solution" which doesn't give me any solutions.

       

      I installed Windows Install Cleanup and have also uninstalled Adobe Reader 8.x entirely.  I uninstalled the download manager once, but I can't uninstall it again from the programs page.

       

      I still can't download this version of Adobe, what can I do?

       

      Thanks:)