2 Replies Latest reply on May 4, 2010 12:28 PM by Zorbathedog

    Camera Raw and EOS 550D

    Zorbathedog

      Hi All

       

      I am having big problems  opening .CR2 files from my Canon 550D.

       

      I have got Photoshop CS3 and  Elements 8, and downloaded Camera Raw 5.7 and installed it both  automatically and manually. In case it may not work with CS3 I have also  downloaded the trial version of Photoshop CS5.

       

      However I still get "Could not  complete your request because Photoshop does not recognize this type of  file" with all of these.

       

      Any help appreciated

        • 1. Re: Camera Raw and EOS 550D
          Yammer Level 4

          Camera Raw 5.7 only works on CS4. You should use DNG Converter 5.7 to convert the new camera's images for use with your old version of Photoshop.

           

          Although CS5 is new, it contains a dated list of supported cameras due to production schedules. Your camera should be supported when Camera Raw 6.1 arrives in a few weeks. Meanwhile DNG Converter is your only option.

          1 person found this helpful
          • 2. Re: Camera Raw and EOS 550D
            Zorbathedog Level 1

            Great, thanks very much, once I had re-installed the camera raw 4 file the Photoshop CS3 now open the .dng conversions.

             

            Thanks again