11 Replies Latest reply on May 8, 2010 8:55 AM by Jeff Bellune

    "Codec missing or unavailable" error when importing file

    appstate98 Level 1

      CapturePP.PNG

       

      I keep getting this error when I go FILE>IMPORT> and select .mov files to import to my PPCS4 project. Important note:  I had someone (w/ a Mac) capture my HDV to a SD card, since I don't have access to the rental camera (Canon XH A1).  The person I  had capture this 1 tape also has a XH A1, but he is a Mac and I'm a PC.

       

      Capture.PNG

       

      Can anyone tell me why I can't import OR view even play the files?  I can hear the audio, but no picture.