There it is! We all know and love it but can't figure out how to fix it. 2 hours on hold with 3 different 'techs' led me to message boards that I checked before I called in the first place. Did all the 'regedit' tricks, can't do the font tricks because Vista won't even let me do the fonts thing in safe mode.
Log in as another person on this same computer, and it works like a charm. Create a brand new name, works like a charm. Only fails on my user ID which yes, has administrator privelidges.
See if uninstalling QuickTime and iTunes does anything.
Had to rebuild the operating system.
Don't mean to flame, but why in the world would Quicktime or iTunes have anything to do with Fireworks?