3 Replies Latest reply on Jul 28, 2010 5:22 AM by paperslide

    Not enough memory

    kardoss

      Hi,

       

      I ve few pc with illustrator CS4 installed and since few day i ve a problem.

       

      During the use many of them have an error message "not enough memory" but all of them have 4go Ram and  core 2 duo.

       

      I deleted the temporary files and make a defrag.

       

      Have you an idea for resolve this problem?

       

      Thks

        • 1. Re: Not enough memory
          Skullmaker Level 3

          Hello Kardos,

           

          You are experiencing the CS4 Critical Memory Bug. Nothing to do with your computer. Adobe does not care to provide an update to fix it. The bug was reported right after the version release. Adobe refuses to fix anything.

           

          ScottWeichert wrote:

           

          Its important to realize that Illustrator is a 32-bit application. What this means is at most it can access just under 3.2GB of RAM and no more.

          Here are some step that can help you a little bit:

          http://kb2.adobe.com/cps/832/cpsid_83296.html

           

          I hope this helps!

          • 2. Re: Not enough memory
            Wade_Zimmerman Level 6

            since this is happening on several machines at the same time it is possible the font cache has become bloated

            there are applications, some free to delete the font cache files they will be rebuilt by the system.

             

            There could be  common plug in used that is causing the issue.

             

            You could also have a small amount of space on our scratch disk and or the scratch disk can have permissions issue like only allowing the administrator to use it, you may have to reset the permission. On the windows platform it is a manual task I believe.

             

            You might want to at some point install a dedicated scratch disk which would also be good for Photoshop.

             

            I have an internal RAID 0 on my Mac for that purpose.

             

            4 GB of RAM sounds fine but if your computer can take more then you that might be good as well.

             

            But certain Window based computer and oS can only use the 4GB limit. You have to see how much your computer and OS can handle.

            • 3. Re: Not enough memory
              paperslide Level 1

              Just thought I'd reference my post from yesterday:

               

              Pole #1 PC Performance and RAM: Qty,  Avg., Max. Adobe File Sizes