3 Replies Latest reply: May 11, 2010 11:39 AM by WSplawn RSS

    Why get "Do you want to make changes" msg

    WSplawn Community Member

      I am using Reader 9 on a Windows 7 machine.  Every time I open a pdf file using Acrobat 9 Reader I get a message from User Account asking me if I want to allow Acrobat to make changes to this computer.  This is a bit irritating.  I realize I can change the security settings in Windows to its lowest level and the problem will go away.  But the problem is that this setting (in Windows) affects many other files too and I do want warnings for them.

       

      I guess I don't understand why Windows 7 thinks Acrobat 9 is making changes to my computer when opening a pdf file.  I would think it is not.  Oddly enough, if I open a .pdf file using Acrobat Pro 9, I do not get this message.

       

      Is there a way to stop this behavior in Acrobat Reader running under Windows 7 without setting my windows 7 security level (for everything) to it's lowest level?

        • 1. Re: Why get "Do you want to make changes" msg
          ~graffiti CommunityMVP

          WSplawn wrote:

           

          Oddly enough, if I open a .pdf file using Acrobat Pro 9, I do not get this message.

          That could be your probelm right there. Having both Reader and Acrobat on the same Windows machine has never been recommended nor supported due to various, unpredictable issues.

           

          First I would uninstall Reader then do a repair on Acrobat (or a reinstall) to see if that clears it up.

          • 2. Re: Why get "Do you want to make changes" msg
            GKaiseril CommunityMVP

            Are you sure this if for a security level change.

             

            Both Adobe Reader and Acrobat have a Web browser plug-in and each product tries to make its version the default plug-in to be used by the web browser. You might may able to shut this off by editing the preferences in Reader and Acrobat and setting which product should check for the web browser plug-in. It should be noted that the plug-ins have different capabilities that revolve around forms and form rights like saving forms with user entered data.

             

            Version 9 is the first version that Adobe says one can install both Reader and Acrobat on the same system. And I feel that have both products on the same machine should only be attempted by the advanced users that understand how these products interact and interfear with each other.

            • 3. Re: Why get "Do you want to make changes" msg
              WSplawn Community Member

              Thank you for responding.

               

              I am not an advanced Acrobat user but I am PC Saavy in that I write database applications for a living. My first instinct was to have both on the same machine because I wanted to be able to have the exact same experience the end-user will have.  So, after creating something in Acrobat 9 pro, I will open it in Reader 9, just to see if there are any surprises.  I didn't know Adobe advised against having different versions on the same machin in previous editions

               

              Still, I've learned over time that it is best to do things in the way the product thinks is orthodox.  I suppose if I need to do checking I can send the pdf to another machine that only has Reader.  I believe Acrobat 10 will be out before too long.  I will probably not make the switch to pro 10 immediately.  It would be nice to see (on one machine) how Reader 10 deals with a file created in Pro 9.

               

              Thank you again for your help