1 Reply Latest reply on Sep 16, 2010 7:55 AM by msz123

    Stamps don't work when clicked on - LiveCycle's fault?

    LARadtke Level 1

      I am trying to set up my staff with signature stamps in their Reader... I've extended the features on the files they need to use, and sucessfully loaded and saved a new signature to acrobat. However, when I click on the signature to use it, nothing happens. I've tried clicking from the tools drop down, the comments pallet, the stamps pop up...

       

      I think it has something to do with the fact that the forms I am using are made in LiveCycle Designer ES. It works fine in non livecycle pdfs. Is there anyway I can get around this? These are the forms I need to put stamps on, theres no changing the fact that they're livecycle.

       

      Maybe if I have them save the form by printing to adobe acrobat? And THEN signing it? But you know how it is, more steps, more confusion, the more my team is fustrated.

       

       

      Let me know if you have a solution for this or an alternate way of signing a PDF from reader.

        • 1. Re: Stamps don't work when clicked on - LiveCycle's fault?
          msz123 Level 1

          Liz,

           

          I can't say for sure but I've found that if you have a Dynamic pdf, with extended features set, there are things you can't do. For example, I created forms in Livecycle designer, with expandable fields and so on, so folks can open the pdf in Reader, fill it out and save it.

           

          When I tried to add a 'comment / markup' capability to it, i couldn't. I was told that a dynamic form cannot have comment ability.

           

          Perhaps you have a similar situation? You might check into that.

           

          Good luck!