What graphics card are we talking about exactly? What is your monitor setup? any third-party video capture/preview card involved? The behavior would be indicative of the GPU sniffer conking out due to incorrect configuration in that area....
I have ATI's HD3870. I just left everything with deault settings after reinstalling the drivers. No third party hardware.
What info about the monitor do you exactly need? Not sure how a monitor could affect the way an application works.
Dual monitor setups sometimes only hardware-accelerate one screen based on the user's configuration or if they are two different monitors with different resolutions and refresh rates which would prevent accelerating both synchronously/ simultanously. the card itself sounds resonably powerful, but I'm not an ATI user, so I may not be aware of specifics and known issues. I would definitely try to take down the monitor resolution one notch just for testing and, if you have run games or otehr applications, do a reset to the factory defaults. Some games set specific options that may not be compatible with professional programs. if you know what you are doing, you can of course also tweak these things manually (Antialaising, V-Sync, front-/ Backbuffer handling, Triple Buffering and so on...). Also expand your investigation to include generic hardware sites and forums. Maybe there's already a solution out there somewhere....
I tried to change the resolution as well as other settings, but it didn't help. I also went back with the graphic card drivers and it gave me a 'sniffer_gpu' error with drivers earlier than version 9.12 and the later one 10.1 (1/27/2010) gave me the same result - stack on "initializing user interface"...
Is there a way to check what exactly makes the process stop? Some kind of log file in windows?
I'm out of ideas to be honest.
I reported this in another thread, but will report it here too. I'm having the same problem with After Effects CS5. It gets through the splash screen then just as the interface is initializing I get the error message that After Effects CS5 has stopped responding. I've tried different drivers for my video card, but still get the error. My system specs are below:
hp Z800 Workstation
Intel Xeon Quadcore E5530 @ 2.4Ghz
Nvidia Quadro FX3800 1GB
Single monitor HP LA2405wg 1600x1200 resolution
Windows 7 64bit Enterprise
I'm going to the Adobe Event in Washington, DC tomorrow, so I'll ask around while I'm there too.
i am having the same problem.... i have searched the internet for a long time..., ppl have the same prob but no fix:S
can you rename or delete "C:\Users\xxxxx\AppData\Roaming\Adobe\After Effects\10.0"
can you rename or delete for max 11
"C:\Users\xxxxx\AppData\Local\Autodesk\3dsmax\2011 - 64bit\enu"
Hi.. i have the same problem here! but all adobe programs are working fine only the AE! stopped working after initializing user interface!!! im useing Windows7/Intel i5/ATI HD 4350!/8gb ram
any one can help please????
Same here using cs 6 and cs 5.5. Started having this problem after upgrading to windows 8. Running all programs in windows 7 compatibility mode. All creative suite programs working except after effects. Freezes on initializing user interface.