9 Replies Latest reply on Aug 28, 2013 10:03 AM by tymixxd Branched to a new discussion.

    My After Effects CS5 crashed and won't restart

    christopher_n Level 1

      My battery died on my laptop while AF CS5 was running (I thought it was plugged in). It had been running fine up till then.

       

      When I plugged the machine in and started AF, I got the error message:

       

      "After Effects error: Crash in progress. Last logged message was: <4788> <DynamicLink><5>C\Program Files(x86)\Common Files\Adobe\DynamicLink\CS5|dynamiclinkmanager.exe"

       

      After clicking on OK, I get the error:

       

      "After Effects can't continue: sorry, After Effects has crashed. See http://www.adobe.com/support/products/aftereffects.html for Adobe nTechnical Support (2). (0 :: 42)"

       

      I restarted the machine and AF, but get the same error message. All of the other Production Premium Suite programs still run fine.

       

      I reinstalled AE CS5 from the CD, but still the same problem.

       

      I have emailed Adobe, but have not heard back yet. Any Ideas?

       

      Thanks,

      Chris N

      Lenovo W700ds

      Windows 7 Pro 64 bit