14 Replies Latest reply on May 18, 2010 9:24 AM by the_wine_snob

    System crash loading particular project

    TDJB Level 1

      System:

      OS Name Microsoft Windows XP Professional
      Version 5.1.2600 Service Pack 3 Build 2600
      System Manufacturer Hewlett-Packard
      System Model HP EliteBook 8730w
      Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2527 Mhz
      Total Physical Memory 4,096.00 MB
      Available Physical Memory 1.84 GB
      Total Virtual Memory 2.00 GB
      Available Virtual Memory 1.95 GB
      Page File Space 12.60 GB

      Application:

      Adobe Premiere Pro v7.0

       

      Problem:

      I've been working on a project (1.7mb) that has video, audio & stills.   I closed down for the day and when I came back and tried re-opening the same project, adobe goes all the way through the application start up and for a split second you can see the edit environment but them shuts down completely.  Adobe the application closes...  I can start (APP) Adobe Premiere Pro from the programs menu and start a whole new project and it works fine.  I can also import the project that I was working on (as one sequence) but the project was far from being complete.

       

      What I've done so far:

      I have cleaned my system using the system clean up tool.

      I have increased the scratch disk size from 2000mb to 10000mb

      I tried runing the defragmentor but it tells me there is a schedule file scan and to run chkdsk f/

       

      any suggestion welcome......

        • 1. Re: System crash loading particular project
          Harm Millaard Level 7

          If you have at least two physical 7200 RPM SATA disks, you may be able to edit DV material.

           

          There is video and there is video, what are you using in terms of codec and what CPU is installed? Use G-Spot to identify the codec.

          • 2. Re: System crash loading particular project
            TDJB Level 1

            Ok,  I  cannot seam to locate the actual RPM's for the drive so below is what I could find.  I have been editing other DV for some time now so Ims not sure on this.

             

            On the G-spot app, I ran it on the file I'm having the trouble with and it showed me nothing, I almost thought I was doing something wrong until I ran it on another DV that I know is running ok and it showed me the information about that DV.  I ran it again on the video I'm having the problem with and again nothing.  Does thiat mean its not recognizing the codec.

             

            My Computer Information - Hardware

            Refresh screen
            Local Disk  (partitioned) TOSHIBA MK2552GSX
            (C:) Capacity - 231.87 GB
            Used:214.54 GB
            Free:17.32 GB
            (D:) Capacity - 1 GB
            Used:26.39 MB
            Free:999.17 MB
            Local Disk  (non-partitioned) Ricoh SD Disk Device
            (F:) Capacity - 14.83 GB
            Used:3.83 GB
            Free:11.00 GB
            Display
            Type:Default Monitor
            Color:True Color (32 Bit)
            Resolution:1152 x 864
            Screen Saver:Not Active
            Modem
            Manufacturer:Unknown
            Model:Agere Systems HDA Modem
            Driver:Unknown
             
            Modem
            Manufacturer:Unknown
            Model:Standard Modem
            Driver:Unknown
            USB Controller
            Manufacturer:Intel
            Model:Intel(R) ICH9 Family USB Universal Host Controller - 2937
            Driver:usbuhci.sys
            Wednesday, August 04, 2004
            Supported
             
            USB Controller
            Manufacturer:Intel
            Model:Intel(R) ICH9 Family USB Universal Host Controller - 2938
            Driver:usbuhci.sys
            Wednesday, August 04, 2004
            Supported
             
            USB Controller
            Manufacturer:Intel
            Model:Intel(R) ICH9 Family USB Universal Host Controller - 2939
            Driver:usbuhci.sys
            Wednesday, August 04, 2004
            Supported
             
            USB Controller
            Manufacturer:Intel
            Model:Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
            Driver:usbehci.sys
            Wednesday, August 04, 2004
            Supported
             
            USB Controller
            Manufacturer:Intel
            Model:Intel(R) ICH9 Family USB Universal Host Controller - 2934
            Driver:usbuhci.sys
            Wednesday, August 04, 2004
            Supported
             
            USB Controller
            Manufacturer:Intel
            Model:Intel(R) ICH9 Family USB Universal Host Controller - 2935
            Driver:usbuhci.sys
            Wednesday, August 04, 2004
            Supported
             
            USB Controller
            Manufacturer:Intel
            Model:Intel(R) ICH9 Family USB Universal Host Controller - 2936
            Driver:usbuhci.sys
            Wednesday, August 04, 2004
            Supported
             
            USB Controller
            Manufacturer:Intel
            Model:Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
            Driver:usbehci.sys
            Wednesday, August 04, 2004
            Supported
            CD-ROM Drive (E:)
            Manufacturer:(Standard CD-ROM drives)
            Model:HL-DT-ST DVDRAM GSA-T50L
            Driver:cdrom.sys
            Wednesday, August 04, 2004
            Supported
            Video Card
            Model:ATI Mobility FireGL V5725
            Driver:ati2mtag.sys
            Friday, June 27, 2008
            Supported
            Sound Card
            Manufacturer:ATI
            Model:ATI Function Driver for High Definition Audio - ATI AA01
            Driver:atihdmi.sys
            Tuesday, May 20, 2008
            Supported
             
            Sound Card
            Manufacturer:Analog Devices
            Model:SoundMAX Integrated Digital HD Audio
            Driver:adihdaud.sys
            Tuesday, May 27, 2008
            Supported
            Network Card
            Model:Intel(R) 82567LM Gigabit Network Connection - Packet Scheduler Miniport
            Driver:e1y5132.sys
            Thursday, March 27, 2008
            Supported
             
            Network Card
            Model:Intel(R) Wireless WiFi Link 5300 - Packet Scheduler Miniport
            Driver:netw5x32.sys
            Monday, April 28, 2008
            Supported
            Floppy Drive (F:)
            Installed
            Memory (RAM)
            Capacity:4 GB
            Printers
            Default Printer
            Adobe PDF Converter
            Driver:pscript5.dll
            Sunday, October 06, 2002
            Not Supported
            Microsoft Shared Fax Driver
            Driver:fxsdrv.dll
            Thursday, January 08, 2009
            Supported
            Microsoft XPS Document Writer
            Driver:

            mxdwdrv.dll
            Saturday,

            August 08, 2009
            Supported`

            • 3. Re: System crash loading particular project
              the_wine_snob Level 9

              To me, it appears that you do not have enough free space to run that Project.

               

              I assume that your Drive0 partition is for a disc image of C:\, located on D:\, so that D:\ would not be accessed during normal operation.

               

              First thing that I would do would be to free up much more space on C:\, by probably archiving unused AV and data files to an external.

               

              Try again.

               

              Also, please tell us about the pixel x pixel dimensions of your stills. It is possible that when you get the Project opened, you can optimize those. Before I go into any detail, we need to know their size as Imported.

               

              Good luck,

               

              hunt

              • 4. Re: System crash loading particular project
                Harm Millaard Level 7

                That is a single PHYSICAL hard disk, which is below minimum requirements. Better make sure your system meets or exceeds minimum requirements, and we all know that Adobe is overly optimistic in stating these requirements, thinking that if you can INSTALL the program, that is MINIMUM, but they do not tell what is needed to RUN the program, let alone with a format more demanding than DV.

                 

                BTW, your drivers are way outdated. Update these. For instnace your video driver is TWO years old, when updates appear every month.

                • 5. Re: System crash loading particular project
                  the_wine_snob Level 9

                  Harm,

                   

                  Did I misread the chart? It looked like Disk0 was partitioned, and Disk1 was a tiny physical disk.

                   

                  I agree that the I/O is anything but optimum, and is likely the big issue, but if the tiny Disk1 is allocated in a good way, things should function at a minimal level. Maybe I need to get by my optician.

                   

                  Just curious,

                   

                  Hunt

                  • 6. Re: System crash loading particular project
                    Harm Millaard Level 7

                    This is a SD card, not a disk

                    • 7. Re: System crash loading particular project
                      jeremy d. Level 3

                      'scuse me, but what is

                       

                      Application:

                      Adobe Premiere Pro v7.0

                       

                      ?

                      • 8. Re: System crash loading particular project
                        Harm Millaard Level 7

                        Jeremy,

                         

                        With your exalted status I would have assumed you knew that it was the precursor (other name) of Premiere Pro 1.0.

                         

                        I have to delve deeply into my archives, but I probably still have the original disks laying around somewhere, that state Premiere Pro 7.0, although it was very quickly changed to Premiere Pro 1.0.

                         

                        If I find them, can I donate them to the Adobe Museum in exchange for a free copy of CS6 Master Collection?

                        • 9. Re: System crash loading particular project
                          jeremy d. Level 3

                          Exalted has a nice ring to it.

                           

                          Sure, I know what 7.0  is (should have been, I guess). After 6.5 was over, I expected 7.0, but that's when we added Pro to the name and reset the versioning. I have a dime that says your disks say Adobe Premiere 7.0, but not Pro 7.0. Are those really retail disks?

                           

                          I get really curious when I hear mention of versions that don't exist. I am reminded of a Premiere 5.5 version that never existed but was nevertheless being peddled online.

                          • 10. Re: System crash loading particular project
                            jeremy d. Level 3

                            OK, so I looked at the CDs of Adobe Premiere Pro, and they do, indeed, mention v7.0.

                            Just a quirk, I guess, since we all call it PPro 1.

                             

                            I'll get that dime in the mail for you.

                            • 11. Re: System crash loading particular project
                              the_wine_snob Level 9

                              Duh! Now I see. Thanks. No wonder it's so tiny. I would never have expected to see an SD card in the I/O list, but guess I need to open both my eyes and my mind.

                               

                              Hunt

                              • 12. Re: System crash loading particular project
                                the_wine_snob Level 9

                                Jeremy,

                                 

                                During that transitional phase, there seem to have been three programs:

                                 

                                Pr 7.0 (very common)

                                PrPro 7.0 (far less common)

                                PrPro 1.0 (very common)

                                 

                                Exactly why there were three labels, and if there were any differences between them can probably only be determined by a trip down into the Adobe Archive of Obscure and Arcane Software, in the sub-sub-basement.

                                 

                                Over the years, users have furnished photographs of their discs, and even their boxes, to show all three names displayed, plus Help>About screens that indicate the same.

                                 

                                We all understand Pr 6.0, 6.5, but when one gets to that > Pr 6.5, but < PrPro 1.5 range, things get very cloudy. There was also some confusion around PrPr 2.0, as the Production Studio CS2 contained it. Still, the official name of the program was PrPro 2.0, but I still slip up and refer to my Production Studio suite with CS2. This throws some people, as they have never heard of any PrPro with a CS2 designation. It was not until PrPro CS3, that the "CS" term was fully applied.

                                 

                                Just some observations,

                                 

                                Hunt

                                 

                                PS - Let's not even get started on Cool Edit Pro...

                                • 13. Re: System crash loading particular project
                                  jeremy d. Level 3

                                  I must have purged that from my brain. All I remember from that is thinking that we'd get knocked around for adding Pro to the name.

                                  • 14. Re: System crash loading particular project
                                    the_wine_snob Level 9

                                    Jeremy,

                                     

                                    Now, it's just an historical curiosity, though we do see the various versions pop up, from time to time. Most of the time, however, when a user posts about Pr 7.0, they really mean PrElements 7.0, so we send them to that forum.

                                     

                                    I have never been clear if those three possible programs names are 100% identical, or if there were variations. Our resident Pr historians, John T. Smith and Harm Millaard, might be able to shed some light on that. In my mind, I tend to just group them together as one-in-the-same, and let the fine details go by.

                                     

                                    Hunt