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error 213:10

Community Beginner ,
May 17, 2010 May 17, 2010

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After installing a trial Flash Builder 4 windows standalone version, I get error box saying "A problem has occured with the licensing of this product..." with error code 213:10.

Can someone shed light on how to fix it?

Thanks

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Jun 01, 2010 Jun 01, 2010

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Hi,

Sorry that you're unable to launch successfully.

If you look in your temp folder, you should find a file named amt3.log. If you'll zip up that log file and attach it to this thread, that should provide enough clues to figure out what's wrong.

-Chris

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Community Beginner ,
Jun 08, 2010 Jun 08, 2010

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Following is the content of amt3.log:

2010-05-20 09:57:44 [4600]  AMT: START SESSION, library version 3.0.0.64,3.0
2010-05-20 09:57:44 [4600]  AMT: Initializing F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\
2010-05-20 09:57:44 [4600]  AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2010-05-20 09:57:44 [4600]  AMT: Virtualization Turned off
2010-05-20 09:57:44 [4600]  ServiceLoader: looking for library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\adobe_caps.dll
2010-05-20 09:57:44 [4600]  ServiceLoader: Found library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\adobe_caps.dll
2010-05-20 09:57:44 [4600]  PCDService: PCD Service in threaded mode
2010-05-20 09:57:44 [4600]  performance: AMTPreObtainProductLicense took 3.582369 ms
2010-05-20 09:57:44 [4600]  PCD thread: PCD thread started
2010-05-20 09:57:44 [4600]  ServiceLoader: looking for library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\Adobe_OOBE_Launcher.dll
2010-05-20 09:57:44 [4600]  ServiceLoader: Found library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\Adobe_OOBE_Launcher.dll
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [0] = en_US
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [1] = en_US
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [2] = ja_JP
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [3] = de_DE
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [4] = fr_FR
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [5] = zh_CN
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [6] = ru_RU
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [7] = ko_KR
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [8] = en_GB
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [9] = ar_AE
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [10] = da_DK
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [11] = el_GR
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [12] = fi_FI
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [13] = he_IL
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [14] = nb_NO
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [15] = ro_RO
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [16] = zh_TW
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [17] = fr_CA
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [18] = es_ES
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [19] = es_MX
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [20] = it_IT
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [21] = pt_BR
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [22] = nl_NL
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [23] = sv_SE
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [24] = cs_CZ
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [25] = pl_PL
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [26] = tr_TR
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [27] = hu_HU
2010-05-20 09:57:44 [4600]  AMT: App Product Locale [28] = uk_UA
2010-05-20 09:57:44 [4600]  config: Loading configuration for F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\application.xml
2010-05-20 09:57:44 [4600]  config: Found payload code {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:57:44 [4600]  PCDService: No value for key [DefaultDriverPayload] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  config: Failed to find install-time driver payload; payload acts as its own driver
2010-05-20 09:57:44 [4600]  PCDService: No hive [{4429F632-6999-48AE-9251-9591031C7241}] in master: CAPS record not found error
2010-05-20 09:57:44 [4600]  config: Host app was installed, but license configuration missing from PCD!
2010-05-20 09:57:44 [4600]  config: Falling back to file-based license configuration
2010-05-20 09:57:44 [4600]  PCDService: No value for key [InstallDate] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:57:44 [4600]  config: Setting current license to the driver at startup because no mapping was found.
2010-05-20 09:57:44 [4600]  config: Setting current license to FlashBuilderPlugin-CS5-Win-GM [ALL]
2010-05-20 09:57:44 [4600]  config: payload code: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:57:44 [4600]  config: driver payload code: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:57:44 [4600]  config: driver licensing code: FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  config: current licensing code: FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  config: current locale code: ALL
2010-05-20 09:57:44 [4600]  config: Done loading configuration
2010-05-20 09:57:44 [4600]  PCDService: No value for key [installedLanguages] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  AMT: installedLanguages against the app payloadcode not found
2010-05-20 09:57:44 [4600]  AMT: No locales found from Master PCD, hence defaulting to inPreferredLocales
2010-05-20 09:57:44 [4600]  config: Setting insalled locales
2010-05-20 09:57:44 [4600]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2010-05-20 09:57:44 [4600]  ServiceLoader: looking for library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\asneu.dll
2010-05-20 09:57:44 [4600]  ServiceLoader: Found library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\asneu.dll
2010-05-20 09:57:44 [4600]  AMT: config: Finding license info for payload: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:57:44 [4600]  AMT: config: PayloadCode: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:57:44 [4600]  AMT: config: Driver PayloadCode: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:57:44 [4600]  AMT: config: Installed LicensingCode: FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [BridgeTalkCode] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [BridgeTalkCode] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [EPIC_APP] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [EPIC_APP] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [EULA] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [Registration] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [Registration] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [SuiteFeatureCount] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  AMT: Application can be serialized (sif file found).
2010-05-20 09:57:44 [4600]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:57:44 [4600]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [EPIC_APP_424] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [LineCV 6] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [LineCV 7] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:57:44 [4600]  AMT: First launch (serial [95230700665031915420]).
2010-05-20 09:57:44 [4600]  AMT: Application state initialized.  Obtaining Product License.
2010-05-20 09:57:44 [4600]  AMT: Obtaining client features from cache.
2010-05-20 09:57:44 [4600]  AMT: Obtaining client product info from cache.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  AMT: Forcing first launch workflow because product is not licensed from previous launch.
2010-05-20 09:57:44 [4600]  AMT: AMT: Obtaining Product License.
2010-05-20 09:57:44 [4600]  AMT: Launch Workflow not yet done in foreground in this session.
2010-05-20 09:57:44 [4600]  AMT: Starting First Launch Workflow
2010-05-20 09:57:44 [4600]  AMT: Running in PROV_APP
2010-05-20 09:57:44 [4600]  PCDService: No value for key [EULADelay] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [EULADelay] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [MediaTag] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  config: No media tag found for payload {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:57:44 [4600]  config: Using default media policy RET
2010-05-20 09:57:44 [4600]  PCDService: No value for key [EULA_ACCEPTED] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [EULA_PHASE] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-20 09:57:44 [4600]  uiswitch: Suppressing EULA display on requst
2010-05-20 09:57:44 [4600]  AMT: Starting ALM workflow.
2010-05-20 09:57:44 [4600]  AMT: Initializing ALM for serialized activation.
2010-05-20 09:57:44 [4600]  ALMService: Initializing as licensed app
2010-05-20 09:57:44 [4600]  ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2010-05-20 09:57:44 [4600]  SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2010-05-20 09:57:44 [4600]  SLCoreService: Service construction took 0.0 ms and succeed.
2010-05-20 09:57:44 [4600]  ALM: _info_: LEID passed FlashBuilderPlugin-CS5-Win-GM is used to configure SLCore = 0
2010-05-20 09:57:44 [4600]  ALM: _info_: Host app is Licensable App
2010-05-20 09:57:44 [4600]  PCDService: No value for key [FlashBuilderPlugin-CS5-Win-GM{|}0] in hive [SSC-CS5-LE-Dominance] in master.
2010-05-20 09:57:44 [4600]  ALM: _info_: Found LEID FlashBuilderPlugin-CS5-Win-GM with AMT Path F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT
2010-05-20 09:57:44 [4600]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [MediaTag] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:44 [4600]  config: No media tag found for payload {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:57:44 [4600]  config: Using default media policy RET
2010-05-20 09:57:44 [4600]  ALM: _info_: MediaTagPolicy is RET
2010-05-20 09:57:44 [4600]  PCDService: No value for key [NTL_WO_SN] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  ALM: _info_: Canonical LEID is FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  ALM: _info_: Driver LEID is FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  PCDService: No value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5] in cache.
2010-05-20 09:57:44 [4600]  SLCoreService: Reading product config
2010-05-20 09:57:44 [4600]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL

2010-05-20 09:57:44 [4600]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  AMT: Performing ALM silent license verification.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [EncryptedSerial] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in cache.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [Serial] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in cache.
2010-05-20 09:57:44 [4600]  config: No pre-serial number found in {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:57:44 [4600]  PCDService: No value for key [PSN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:57:44 [4600]  config: No en_US provisional serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  PCDService: No value for key [PSN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:57:44 [4600]  config: No ALL provisional serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  ALM: _info_: Validate license at Pre-Chrome time
2010-05-20 09:57:44 [4600]  ALM: _info_: Searching license for locale en_US ...
2010-05-20 09:57:44 [4600]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:57:44 [4600]  ALM: _info_: Found no existing serialization
2010-05-20 09:57:44 [4600]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:57:44 [4600]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:57:44 [4600]  config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:57:44 [4600]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  ALM: _info_: Found no serial number
2010-05-20 09:57:44 [4600]  ALM: _info_: Checking for Suites' SNs before updating to trial SN
2010-05-20 09:57:44 [4600]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  ALM: _info_: This is the most preferred locale, check trial license
2010-05-20 09:57:44 [4600]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:57:44 [4600]  ALM: _info_: Set trial license mapping from FlashBuilderPlugin-CS5-Win-GM to FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  PCDService: No value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5] in cache.
2010-05-20 09:57:44 [4600]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL

2010-05-20 09:57:44 [4600]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [CacheStatus] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:57:44 [4600]  SLCoreService: Syncing to license store...
2010-05-20 09:57:44 [4600]  SLCoreService: Could not get write temp file for license store: SLTestFile46002696
2010-05-20 09:57:44 [4600]  SLCoreService: License store synchronization took 0.4 ms and return "License Store Access Failure: License store does not allow writing (213:11)".
2010-05-20 09:57:44 [4600]  config: Setting current license to FlashBuilderPlugin-CS5-Win-GM [ALL]
2010-05-20 09:57:44 [4600]  ALM: _info_: Application has LoadTrial key set in application.xml
2010-05-20 09:57:44 [4600]  SLCoreService: Syncing to license store...
2010-05-20 09:57:44 [4600]  SLCoreService: Could not get write temp file for license store: SLTestFile46002696
2010-05-20 09:57:44 [4600]  SLCoreService: License store synchronization took 0.4 ms and return "License Store Access Failure: License store does not allow writing (213:11)".
2010-05-20 09:57:44 [4600]  SLCoreService: Loading license from product config return "License Store Access Failure: License store does not allow writing (213:11)".
2010-05-20 09:57:44 [4600]  PCDService: No value for key [PDApp_WF] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-20 09:57:44 [4600]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.016 sec)
2010-05-20 09:57:44 [4600]  ALM: _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 11
2010-05-20 09:57:44 [4600]  ALMService: ERROR: License_Check error 213:11. (Errno = 2)
2010-05-20 09:57:44 [4600]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:57:44 [4600]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  AMT: ERROR: ALM failed to initialize and read trusted storage, hence no license.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:57:44 [4600]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:44 [4600]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  AMT: Starting Data Collection for SWTag_Init()
2010-05-20 09:57:44 [4600]  AMT: DoISOTagging() productCanonicalLEID = FlashBuilderPlugin-CS5-Win-GM;outMappedLEID =  FlashBuilderPlugin-CS5-Win-GM, unused =
2010-05-20 09:57:44 [4600]  AMT: DoISOTagging() productPayloadCode = {4429F632-6999-48AE-9251-9591031C7241};driverPayloadCode =  {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:57:44 [4600]  PCDService: No value for key [EPIC_APP_424] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:44 [4600]  AMT: SWTag_Init() Tags Arguments Adobe Flash Builder 4 Plug-in; FlashBuilderPlugin-CS5-Win-GM;
2010-05-20 09:57:44 [4600]  AMT: DoISOTagging() License Status = unlicensed
2010-05-20 09:57:44 [4600]  AMT: DoISOTagging() Tags 952307006650319154206597; 4.0; TRIAL
2010-05-20 09:57:44 [4600]  AMT: DoISOTagging() Product Version 4; 0
2010-05-20 09:57:44 [4600]  performance: AMTObtainProductLicense took 94.540085 ms
2010-05-20 09:57:46 [4600]  AMT: Pre-Validating Product License.
2010-05-20 09:57:46 [4600]  AMT: Services already loaded in this session.
2010-05-20 09:57:46 [4600]  performance: AMTPreValidateProductLicense took 0.908216 ms
2010-05-20 09:57:46 [4600]  AMT: AMT: Validating Product License.
2010-05-20 09:57:46 [4600]  AMT: Launch Workflow already done in this session.
2010-05-20 09:57:46 [4600]  AMT: Checking client features against cache.
2010-05-20 09:57:46 [4600]  AMT: Silent licensing failure during feature checks, hence no license.
2010-05-20 09:57:46 [4600]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:57:46 [4600]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:57:46 [4600]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:46 [4600]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:46 [4600]  AMT: Validating client product info against cache.
2010-05-20 09:57:46 [4600]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:57:46 [4600]  AMT: Product is unlicensed.
2010-05-20 09:57:46 [4600]  AMT: DoISOTagging() called more than once for the same license state! Old State = 0, New State = 0
2010-05-20 09:57:46 [4600]  AMT: ERROR: Failure Validating Product License!
2010-05-20 09:57:46 [4600]  performance: AMTValidateProductLicense took 6.859950 ms
2010-05-20 09:57:53 [4600]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:53 [4600]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:53 [4600]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-05-20 09:57:53 [4600]  ServiceLoader: looking for library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\updaternotifications.dll
2010-05-20 09:57:53 [4600]  ServiceLoader: Found library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\updaternotifications.dll
2010-05-20 09:57:53 [4600]  AUMService: IsUpdaterEnabled call
2010-05-20 09:57:53 [4600]  AUMService: IsUpdaterEnabled call succeeded
2010-05-20 09:57:54 [4600]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:54 [4600]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:57:54 [4600]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-05-20 09:57:54 [4600]  ALMService: Terminating
2010-05-20 09:57:54 [4600]  SLCoreService: Shutting down SLCore 1.0 Release (build 1.0.13.199023).
2010-05-20 09:57:54 [4600]  SLCoreService: Service destruction took 0.0 ms and succeed.
2010-05-20 09:57:54 [4600]  ALM: _info_: End ALM
2010-05-20 09:57:54 [4600]  performance: AMTReleaseProductLicense took 15.145361 ms
2010-05-20 09:57:54 [4600]  AMT: END SESSION.


2010-05-20 09:58:55 [5740]  AMT: START SESSION, library version 3.0.0.64,3.0
2010-05-20 09:58:55 [5740]  AMT: Initializing F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\
2010-05-20 09:58:55 [5740]  AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2010-05-20 09:58:55 [5740]  AMT: Virtualization Turned off
2010-05-20 09:58:55 [5740]  ServiceLoader: looking for library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\adobe_caps.dll
2010-05-20 09:58:55 [5740]  ServiceLoader: Found library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\adobe_caps.dll
2010-05-20 09:58:55 [5740]  PCD thread: PCD thread started
2010-05-20 09:58:55 [5740]  PCDService: PCD Service in threaded mode
2010-05-20 09:58:55 [5740]  performance: AMTPreObtainProductLicense took 6.554115 ms
2010-05-20 09:58:55 [5740]  ServiceLoader: looking for library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\Adobe_OOBE_Launcher.dll
2010-05-20 09:58:55 [5740]  ServiceLoader: Found library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\Adobe_OOBE_Launcher.dll
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [0] = en_US
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [1] = en_US
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [2] = ja_JP
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [3] = de_DE
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [4] = fr_FR
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [5] = zh_CN
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [6] = ru_RU
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [7] = ko_KR
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [8] = en_GB
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [9] = ar_AE
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [10] = da_DK
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [11] = el_GR
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [12] = fi_FI
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [13] = he_IL
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [14] = nb_NO
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [15] = ro_RO
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [16] = zh_TW
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [17] = fr_CA
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [18] = es_ES
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [19] = es_MX
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [20] = it_IT
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [21] = pt_BR
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [22] = nl_NL
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [23] = sv_SE
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [24] = cs_CZ
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [25] = pl_PL
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [26] = tr_TR
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [27] = hu_HU
2010-05-20 09:58:55 [5740]  AMT: App Product Locale [28] = uk_UA
2010-05-20 09:58:55 [5740]  config: Loading configuration for F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\application.xml
2010-05-20 09:58:55 [5740]  config: Found payload code {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:58:55 [5740]  PCDService: No value for key [DefaultDriverPayload] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  config: Failed to find install-time driver payload; payload acts as its own driver
2010-05-20 09:58:55 [5740]  PCDService: No hive [{4429F632-6999-48AE-9251-9591031C7241}] in master: CAPS record not found error
2010-05-20 09:58:55 [5740]  config: Host app was installed, but license configuration missing from PCD!
2010-05-20 09:58:55 [5740]  config: Falling back to file-based license configuration
2010-05-20 09:58:55 [5740]  PCDService: No value for key [InstallDate] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: Setting current license to the driver at startup because no mapping was found.
2010-05-20 09:58:55 [5740]  config: Setting current license to FlashBuilderPlugin-CS5-Win-GM [ALL]
2010-05-20 09:58:55 [5740]  config: payload code: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:58:55 [5740]  config: driver payload code: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:58:55 [5740]  config: driver licensing code: FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  config: current licensing code: FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  config: current locale code: ALL
2010-05-20 09:58:55 [5740]  config: Done loading configuration
2010-05-20 09:58:55 [5740]  PCDService: No value for key [installedLanguages] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  AMT: installedLanguages against the app payloadcode not found
2010-05-20 09:58:55 [5740]  AMT: No locales found from Master PCD, hence defaulting to inPreferredLocales
2010-05-20 09:58:55 [5740]  config: Setting insalled locales
2010-05-20 09:58:55 [5740]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2010-05-20 09:58:55 [5740]  ServiceLoader: looking for library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\asneu.dll
2010-05-20 09:58:55 [5740]  ServiceLoader: Found library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\asneu.dll
2010-05-20 09:58:55 [5740]  AMT: config: Finding license info for payload: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:58:55 [5740]  AMT: config: PayloadCode: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:58:55 [5740]  AMT: config: Driver PayloadCode: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:58:55 [5740]  AMT: config: Installed LicensingCode: FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [BridgeTalkCode] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [BridgeTalkCode] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [EPIC_APP] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [EPIC_APP] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [EULA] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [Registration] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [Registration] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SuiteFeatureCount] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  AMT: Application can be serialized (sif file found).
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:58:55 [5740]  config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:58:55 [5740]  config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ja_JP] in cache.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [EPIC_APP_424] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [LineCV 6] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [LineCV 7] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  AMT: First launch (serial [95230700665031915420]).
2010-05-20 09:58:55 [5740]  AMT: Application state initialized.  Obtaining Product License.
2010-05-20 09:58:55 [5740]  AMT: Obtaining client features from cache.
2010-05-20 09:58:55 [5740]  AMT: Obtaining client product info from cache.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  AMT: Forcing first launch workflow because product is not licensed from previous launch.
2010-05-20 09:58:55 [5740]  AMT: AMT: Obtaining Product License.
2010-05-20 09:58:55 [5740]  AMT: Launch Workflow not yet done in foreground in this session.
2010-05-20 09:58:55 [5740]  AMT: Starting First Launch Workflow
2010-05-20 09:58:55 [5740]  AMT: Running in PROV_APP
2010-05-20 09:58:55 [5740]  PCDService: No value for key [EULADelay] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [EULADelay] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [MediaTag] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  config: No media tag found for payload {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:58:55 [5740]  config: Using default media policy RET
2010-05-20 09:58:55 [5740]  PCDService: No value for key [EULA_ACCEPTED] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [EULA_PHASE] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-20 09:58:55 [5740]  uiswitch: Suppressing EULA display on requst
2010-05-20 09:58:55 [5740]  AMT: Starting ALM workflow.
2010-05-20 09:58:55 [5740]  AMT: Initializing ALM for serialized activation.
2010-05-20 09:58:55 [5740]  ALMService: Initializing as licensed app
2010-05-20 09:58:55 [5740]  ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2010-05-20 09:58:55 [5740]  SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2010-05-20 09:58:55 [5740]  SLCoreService: Service construction took 0.1 ms and succeed.
2010-05-20 09:58:55 [5740]  ALM: _info_: LEID passed FlashBuilderPlugin-CS5-Win-GM is used to configure SLCore = 0
2010-05-20 09:58:55 [5740]  ALM: _info_: Host app is Licensable App
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FlashBuilderPlugin-CS5-Win-GM{|}0] in hive [SSC-CS5-LE-Dominance] in master.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found LEID FlashBuilderPlugin-CS5-Win-GM with AMT Path F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT
2010-05-20 09:58:55 [5740]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [MediaTag] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 09:58:55 [5740]  config: No media tag found for payload {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:58:55 [5740]  config: Using default media policy RET
2010-05-20 09:58:55 [5740]  ALM: _info_: MediaTagPolicy is RET
2010-05-20 09:58:55 [5740]  PCDService: No value for key [NTL_WO_SN] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  ALM: _info_: Canonical LEID is FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Driver LEID is FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5] in cache.
2010-05-20 09:58:55 [5740]  SLCoreService: Reading product config
2010-05-20 09:58:55 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL

2010-05-20 09:58:55 [5740]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  ALM: _time_: (func: ALM_Initialize, duration: 0.015 sec)
2010-05-20 09:58:55 [5740]  AMT: Performing ALM silent license verification.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [EncryptedSerial] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in cache.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [Serial] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in cache.
2010-05-20 09:58:55 [5740]  config: No pre-serial number found in {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:58:55 [5740]  PCDService: No value for key [PSN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:58:55 [5740]  config: No en_US provisional serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [PSN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL provisional serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Validate license at Pre-Chrome time
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale en_US ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:58:55 [5740]  config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:58:55 [5740]  config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: Checking for Suites' SNs before updating to trial SN
2010-05-20 09:58:55 [5740]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  ALM: _info_: This is the most preferred locale, check trial license
2010-05-20 09:58:55 [5740]  PCDService: No value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL

2010-05-20 09:58:55 [5740]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  ALM: _info_: Cached trial license is expired, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale en_US ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:58:55 [5740]  config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:58:55 [5740]  config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale ja_JP ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ja_JP] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ja_JP] in cache.
2010-05-20 09:58:55 [5740]  config: No ja_JP licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale de_DE ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}de_DE] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}de_DE] in cache.
2010-05-20 09:58:55 [5740]  config: No de_DE licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale fr_FR ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}fr_FR] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}fr_FR] in cache.
2010-05-20 09:58:55 [5740]  config: No fr_FR licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale zh_CN ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}zh_CN] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}zh_CN] in cache.
2010-05-20 09:58:55 [5740]  config: No zh_CN licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale ru_RU ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ru_RU] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ru_RU] in cache.
2010-05-20 09:58:55 [5740]  config: No ru_RU licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale ko_KR ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ko_KR] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ko_KR] in cache.
2010-05-20 09:58:55 [5740]  config: No ko_KR licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale en_GB ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_GB] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_GB] in cache.
2010-05-20 09:58:55 [5740]  config: No en_GB licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale ar_AE ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ar_AE] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ar_AE] in cache.
2010-05-20 09:58:55 [5740]  config: No ar_AE licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale da_DK ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}da_DK] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}da_DK] in cache.
2010-05-20 09:58:55 [5740]  config: No da_DK licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale el_GR ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}el_GR] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}el_GR] in cache.
2010-05-20 09:58:55 [5740]  config: No el_GR licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale fi_FI ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}fi_FI] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}fi_FI] in cache.
2010-05-20 09:58:55 [5740]  config: No fi_FI licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale he_IL ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}he_IL] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}he_IL] in cache.
2010-05-20 09:58:55 [5740]  config: No he_IL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale nb_NO ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}nb_NO] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}nb_NO] in cache.
2010-05-20 09:58:55 [5740]  config: No nb_NO licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale ro_RO ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ro_RO] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ro_RO] in cache.
2010-05-20 09:58:55 [5740]  config: No ro_RO licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale zh_TW ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}zh_TW] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}zh_TW] in cache.
2010-05-20 09:58:55 [5740]  config: No zh_TW licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale fr_CA ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}fr_CA] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}fr_CA] in cache.
2010-05-20 09:58:55 [5740]  config: No fr_CA licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale es_ES ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}es_ES] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}es_ES] in cache.
2010-05-20 09:58:55 [5740]  config: No es_ES licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale es_MX ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}es_MX] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}es_MX] in cache.
2010-05-20 09:58:55 [5740]  config: No es_MX licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale it_IT ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}it_IT] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}it_IT] in cache.
2010-05-20 09:58:55 [5740]  config: No it_IT licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale pt_BR ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}pt_BR] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}pt_BR] in cache.
2010-05-20 09:58:55 [5740]  config: No pt_BR licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale nl_NL ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}nl_NL] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}nl_NL] in cache.
2010-05-20 09:58:55 [5740]  config: No nl_NL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale sv_SE ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}sv_SE] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}sv_SE] in cache.
2010-05-20 09:58:55 [5740]  config: No sv_SE licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale cs_CZ ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}cs_CZ] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}cs_CZ] in cache.
2010-05-20 09:58:55 [5740]  config: No cs_CZ licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale pl_PL ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}pl_PL] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}pl_PL] in cache.
2010-05-20 09:58:55 [5740]  config: No pl_PL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale tr_TR ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}tr_TR] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}tr_TR] in cache.
2010-05-20 09:58:55 [5740]  config: No tr_TR licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale hu_HU ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}hu_HU] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}hu_HU] in cache.
2010-05-20 09:58:55 [5740]  config: No hu_HU licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching license for locale uk_UA ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}uk_UA] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no existing serialization
2010-05-20 09:58:55 [5740]  ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}uk_UA] in cache.
2010-05-20 09:58:55 [5740]  config: No uk_UA licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  ALM: _info_: Found no serial number
2010-05-20 09:58:55 [5740]  ALM: _info_: This is not the most preferred locale, continue the search to next locale
2010-05-20 09:58:55 [5740]  ALM: _info_: No valid license found, fall back to the most preferred locale: en_US
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-20 09:58:55 [5740]  config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5] in cache.
2010-05-20 09:58:55 [5740]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL

2010-05-20 09:58:55 [5740]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [PayloadCode] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  SLCoreService: Syncing to license store...
2010-05-20 09:58:55 [5740]  SLCoreService: Could not get write temp file for license store: SLTestFile57402928
2010-05-20 09:58:55 [5740]  SLCoreService: License store synchronization took 1.4 ms and return "License Store Access Failure: License store does not allow writing (213:11)".
2010-05-20 09:58:55 [5740]  config: Setting current license to FlashBuilderPlugin-CS5-Win-GM [ALL]
2010-05-20 09:58:55 [5740]  ALM: _info_: Application has LoadTrial key set in application.xml
2010-05-20 09:58:55 [5740]  SLCoreService: Syncing to license store...
2010-05-20 09:58:55 [5740]  SLCoreService: Could not get write temp file for license store: SLTestFile57402928
2010-05-20 09:58:55 [5740]  SLCoreService: License store synchronization took 1.3 ms and return "License Store Access Failure: License store does not allow writing (213:11)".
2010-05-20 09:58:55 [5740]  SLCoreService: Loading license from product config return "License Store Access Failure: License store does not allow writing (213:11)".
2010-05-20 09:58:55 [5740]  PCDService: No value for key [PDApp_WF] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-20 09:58:55 [5740]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.031 sec)
2010-05-20 09:58:55 [5740]  ALM: _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 11
2010-05-20 09:58:55 [5740]  ALMService: ERROR: License_Check error 213:11. (Errno = 2)
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  AMT: ERROR: ALM failed to initialize and read trusted storage, hence no license.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:55 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:55 [5740]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  AMT: Starting Data Collection for SWTag_Init()
2010-05-20 09:58:55 [5740]  AMT: DoISOTagging() productCanonicalLEID = FlashBuilderPlugin-CS5-Win-GM;outMappedLEID =  FlashBuilderPlugin-CS5-Win-GM, unused =
2010-05-20 09:58:55 [5740]  AMT: DoISOTagging() productPayloadCode = {4429F632-6999-48AE-9251-9591031C7241};driverPayloadCode =  {4429F632-6999-48AE-9251-9591031C7241}
2010-05-20 09:58:55 [5740]  PCDService: No value for key [EPIC_APP_424] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:55 [5740]  AMT: SWTag_Init() Tags Arguments Adobe Flash Builder 4 Plug-in; FlashBuilderPlugin-CS5-Win-GM;
2010-05-20 09:58:55 [5740]  AMT: DoISOTagging() License Status = unlicensed
2010-05-20 09:58:55 [5740]  AMT: DoISOTagging() Tags 952307006650319154206597; 4.0; TRIAL
2010-05-20 09:58:55 [5740]  AMT: DoISOTagging() Product Version 4; 0
2010-05-20 09:58:55 [5740]  performance: AMTObtainProductLicense took 192.199142 ms
2010-05-20 09:58:57 [5740]  AMT: Pre-Validating Product License.
2010-05-20 09:58:57 [5740]  AMT: Services already loaded in this session.
2010-05-20 09:58:57 [5740]  performance: AMTPreValidateProductLicense took 0.993911 ms
2010-05-20 09:58:57 [5740]  AMT: AMT: Validating Product License.
2010-05-20 09:58:57 [5740]  AMT: Launch Workflow already done in this session.
2010-05-20 09:58:57 [5740]  AMT: Checking client features against cache.
2010-05-20 09:58:57 [5740]  AMT: Silent licensing failure during feature checks, hence no license.
2010-05-20 09:58:57 [5740]  PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-20 09:58:57 [5740]  config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-20 09:58:57 [5740]  PCDService: No value for key [TrialSerialNumber] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:57 [5740]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:57 [5740]  AMT: Validating client product info against cache.
2010-05-20 09:58:57 [5740]  PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-20 09:58:57 [5740]  AMT: Product is unlicensed.
2010-05-20 09:58:57 [5740]  AMT: DoISOTagging() called more than once for the same license state! Old State = 0, New State = 0
2010-05-20 09:58:57 [5740]  AMT: ERROR: Failure Validating Product License!
2010-05-20 09:58:57 [5740]  performance: AMTValidateProductLicense took 15.757869 ms
2010-05-20 10:03:28 [5740]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 10:03:28 [5740]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 10:03:28 [5740]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-05-20 10:03:28 [5740]  ServiceLoader: looking for library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\updaternotifications.dll
2010-05-20 10:03:28 [5740]  ServiceLoader: Found library F:\Program Files\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\updaternotifications.dll
2010-05-20 10:03:28 [5740]  AUMService: IsUpdaterEnabled call
2010-05-20 10:03:28 [5740]  AUMService: IsUpdaterEnabled call succeeded
2010-05-20 10:03:28 [5740]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 10:03:28 [5740]  PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-20 10:03:28 [5740]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-05-20 10:03:28 [5740]  ALMService: Terminating
2010-05-20 10:03:28 [5740]  SLCoreService: Shutting down SLCore 1.0 Release (build 1.0.13.199023).
2010-05-20 10:03:28 [5740]  SLCoreService: Service destruction took 0.1 ms and succeed.
2010-05-20 10:03:28 [5740]  ALM: _info_: End ALM
2010-05-20 10:03:28 [5740]  performance: AMTReleaseProductLicense took 4.832807 ms
2010-05-20 10:03:28 [5740]  AMT: END SESSION.

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Jun 08, 2010 Jun 08, 2010

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Thanks for sending your amt3.log. The log is showing several different types of errors, so I forwarded it to our licensing team to help diagnose and solve the problem. I hope to have an answer back from them by Thursday,  if not sooner.

One thing I noticed is that the log file describes an FB4 Plug-in installation, but you mention installing the standalone version at the beginning of this thread. Did you install both FB4 Standalone and FB4 Plug-in on the same machine, and if so, did they both show the same error?

-Chris

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Community Beginner ,
Jun 08, 2010 Jun 08, 2010

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I installed standalone version first. Get error 213:10. Then uninstalled it and installed plug-in version with embedded eclipse. I got error something like 213:11. Both error happens at same point when launching the app so appears to be related.

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Jun 10, 2010 Jun 10, 2010

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The licensing team recommended uninstalling the product, and then reinstalling it again. From your description above though, it sounds as if you've already tried that once before.

Here's an alternate way to uninstall that might make a difference:

- uninstall all copies of FB4 standalone and FB4 Plug-in the usual way, via Add/Remove Programs

- download the CS5 Clean Script from here: http://www.adobe.com/support/contact/cs5clean.html

- run the CS5 Clean Script, and make sure that all copies of FB4 have been uninstalled

- reboot your machine before re-installing FB4

- when re-installing, use FB4 Standalone again instead of FB4 Plug-in.

Another thing I noticed in your log file is that you're installing to drive F. Is that a local drive, or a network mapped location?

Also, if you have enough space on your system drive for FB4, see if installing FB4 to the same drive your system is on will help.

Forgot to ask before if you're running WinXP, Vista, or Win7? If you're running WinXP, be sure you're logged in as a machine Administrator when installing, and during the first launch of the product.

-Chris

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New Here ,
Oct 01, 2010 Oct 01, 2010

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I realize that it's been a while since this subject was posted but let me ask; I am getting the same error when trying to run Photoshop CS5 extended. I had a solid state drive crash and it was replaced. i was going through the very painful process of reinstalling everything and Photoshop is by far the hardest with all the plug-ins I use. I tried uninstalling many of the most recently installed plug-ins to no avail. I just noticed that simultaneously with the Windows Explorer keeps crashing. I really, really, really don't want to reinstall Win7 (643-bit) and start all over again. I am getting no work done in PS. PS CS5 has been casusing probelms for me since I instaled it. Can anyone help me?

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Oct 02, 2010 Oct 02, 2010

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Hi Rita,

There's a KB article here, with an entry suggesting that error 213 is related to the update server:

http://kb2.adobe.com/cps/834/cpsid_83481.html

That article recommends removing temp files to solve the problem, so that might be worth a try.

If that doesn't resolve it, you might want to contact Adobe support. This is a user forum (for Flash Builder), so you'll probably get better support for Photoshop from the regular support team:

http://www.adobe.com/support/contact/

-Chris

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New Here ,
Oct 02, 2010 Oct 02, 2010

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Although the error message implies that Photoshop is the problem it turns

out that Windows Explorer was. I had to eventually reinstall Win7.

Installing it as an update over an existing Win7 install acts like repair

used to in other versions of Windows, they just don't tell you that.

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