4 Replies Latest reply on May 17, 2010 6:01 PM by rfranssen

    CS5 Upgrade Nightmare

    rfranssen Level 1

      Why does Adobe suck at programming? When you upgrade a program it should REPLACE the original and pull all necessary files needed to bring the new installation to the EXACT configuration of the last. Otherwise you have the nightmare that is CS5 upgrade! I have to MANUALLY reset permissions, MANUALLY find and copy all the configuration files from CS4. This is terrible!

        • 1. Re: CS5 Upgrade Nightmare
          Ben M Adobe Community Professional

          The permissions system was an issue with the CS5 installer.  Unfortunately there is nothing you can do on that.  The developers have noted this is an issue on the Mac side.


          As far as the rest is concerned, they do this for a reason to make sure that you start fresh.  This way if you had plugins running that prevent the application from running you can still run them in the older version while you await patches from other developers without having to risk your current installation.  When you have programs that have so many plugins and extensions like Adobe programs it's actually a smarter way to do it.  Also many will argue that you should use the same mentality when upgrading an operating system because you can run into incompatibilities with the upgrade that may not have happened if you backed up, started clean and then put things back on.

          1 person found this helpful
          • 2. Re: CS5 Upgrade Nightmare
            rfranssen Level 1

            How was this missed on beta testing? What about neophyte users who find themselves stuck and having to figure this out via phone support to the far east?


            Why can't extension manager handle these issues through a quarantine or add as you go method. Why isn't more of this handled with notifications during the installation?

            • 3. Re: CS5 Upgrade Nightmare
              rfranssen Level 1

              OK, next problem. Where are the properties? I have same page open in CS4 and 5 and the properties panel is empty!

              • 4. Re: CS5 Upgrade Nightmare
                rfranssen Level 1

                OK, how screwy is this! Properties panel is in place and not showing info. I go to menu and properties panel IS NOT CHECKED! Open properties window and it opens! So on the advise from this post, I had copied my preferences from CS4 to CS5 and this is the result. Beware... and be careful not to upset your workflow with this upgrade. Give it plenty of time to debug and repair.