24 Replies Latest reply on Aug 19, 2013 8:01 AM by Jim_Simon

    JVC GY-HM100u Import issues for MOV files


      We shot the most recent video in the MOV format using our JVC

      camera.  The native files only open with audio in Premiere CS5.

      When trying to open the xml files, we keep getting

      "The importer reported a generic error."  What codecs do we need to fix this for quicktime or what

      other work arounds are available?