10 Replies Latest reply on May 20, 2010 12:35 PM by Noelenejm@yahoo.com

    Premiere Elements 8 free trial download trouble


      I want to try Premiere Elements 8, I went to the free download and got 3/4 of the way through and the following message popped up:  (summarized)  I needed to sign in as administrator, there is only one user, one account set up on my computer and that is me as administrator.  I tried just using my first name,then just administrator andthen  my first name and administrator but I kept getting the same message.  I think because I have tried so many times I now get the message: "The request is not available for download.  Contact the author of the page that contains the link.  Download will be canceled."

      I am using Window 7 64bit, I already have Photoshop elements 8 and because I like that program I would really like to add Premiere Elements 8 for video editing.

      Any suggestions.  I called but was on hold for 50 minutes the gave up.