We have a student management system app that someone wants to build some training modules for and I encouraged them to get Captivate 4. On my Mac, running Windows 7 under Bootcamp and on a PC users machine running Windows 7, the SMS app and Captivate 4 work perfectly...capturing every click etc.
However for the people in another part of our University that I encouraged to get Captivate 4, the SMS .Net app isn't having any interactions recorded by Captivate 4 running under XP.
This seems to be a Windows XP issue, but I can't figure out what to do. I should point out that I am a Mac user, so my understanding of .Net isn't that great. We have now tried on 3 different PCs running XP and the same thing happens....it won't work.
Is it a .Net app issue? Is it just our .Net student management system app? Is there anything we can do?
I don't think we can ask them to upgrade to Windows 7.
I can only wonder if this might be resolved with Captivate 5 ??
Message was edited by: Philip Roy - added some more details