As far as I understand Blackberrys don't support HTML formated email, so there's nothing you can do. There's third-party applications you can load up to open them, but that's obviously a crappy solution.
Many thanks for your reply, I do think this is the case looking through google and on blackberry support forums within its email client, it appears what my client wants isn’t technically possible, as they wanted the newsletter to look exactly the same as the version they see on the pc which works fine. I think they were also expecting to see flash work within the emails which I know isn’t possible yet.
Thankyou Nancy for your reply, much appreciated.
It sounds as this is the best way, just have a plain text email for blackberry users just highlighting the issues is released and have a dedicated newsletter on their intranet site.
Do you know how blackberrys handle html in their web client?
Shame they can’t all go over to the iphone! would make life simpler all round!
many thanks again