8 Replies Latest reply on May 22, 2010 2:21 PM by Mister Kevo

    AdobeHelp AIR file is damaged. Help!

    Mister Kevo

      I had FlashBuilder 4 installed before I installed CS5 Master Collection

       

      Now I am unable to run any of the Help dialogues (CHC).

       

      I tried removing the framework and other files, then reinstalling AIR, but still getting the same issues.

       

      Here is my installation log output:

       

      Starting app install of file:///Users/kevox/Desktop/AdobeHelp.air
      UI SWF load is complete
      UI initialized
      Unpackaging to /private/var/folders/ff/ffAo1mbHH2CQY5jYtC0J8U+++TI/TemporaryItems/FlashTmp3
      unpackaging is complete
      application is bound to side-by-side version 1.0
      application is bound to this version of the runtime
      app id chc
      pub id 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
      failed while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3003" errorID=3003]