When downloading the raw files from the Canon 550D camera. The files can be viewed as thumb nails, before the images are entered into the Bridge folder. Once the files are in the folder the .cr2 files can no longer be viewed. I have camera raw 6.1 downloaded but this has not helped. The error message I received after the images are downloaded is the DNG conversion failed. How can this be resolved. The operating system is windows 7 pro and I have Photoshop CS5
How were you downloading and converting the images?
If you can't view the original raw files in Bridge, make sure that CR 6.1 is actually installed (if you go to CR preferences in Bridge, it will reveal the version number) and try purging the cache for that folder(s).
I assume you are using the Adobe Photo Downloader from Bridge to download and convert files to DNG using Bridge, correct?
Did you install the 6.1 plugin manually or using the patcher/installer?
Once I found the patch installer and installed cr6.1. Now I can view my raw files in Bridge. I found the DNG converter and can process my raw files.