My work laptop was re-imaged with Windows 7 last week. IT reinstalled my Technical Communicator Suite. Captivate works fine when connected to the network. However, off network is another story. The rest of the suite also works off network. I have installed the updates, changed compatibility, verified the application is installed on my C drive. On my last test attempt, I received a Runtime error 217 @004P5C78. Any ideas on what to try next? Thanks!