Also, sorry -- one more thought:
When I run through the "Troubleshoot compatibility" it tells me that something is incompatible ("issues found: Incompatible Application"). when it asks me, "which version of Windows did this program work on before?" it doesn't give me windows 7 as an option.
It does the same thing when I try to open it on it's own. I've checked out your threads, but I cannot find an answer. Mine is 9.3 -- apparently the only version available for Windows 7?? I don't have Sophos or Logmein. Do you think it's an issue with IE7? Even if I'm not opening from internet?