Just opened Prem Elements v8 and encountered the same problem. Could this be a driver issue? And if so why has this just happend now?
It's more likely a configuration issue.
Go to Edit/Preferences/Audio Hardware and enter the ASIO settings. Ensure that the set-up here matches your hardware set-up.
Meantime, it's always a good idea to go to Windows Update and manually download even the non-critical updates. You'll usually get the approved hardware drivers there.
Unless you're working on Windows 7 64-bit, of course. Which has some unique challenges with 32-bit programs.
I'm not working on 64 bit - on Windows Vista
have entered ASIO settings and have two devices in there
RealtekDigital Output and
Speakers (Realtex High Def Audio)
both checkboxes are checked and still can't hear sound.
In the past I have lost sound on a couple of occasoins but when I've shut
down and booted up the sound has returned. Is this any help?
Why would this problem just occur now?
Your help much appreciated
I don't know.
It could be a Windows Update that you need. (Have you picked up your non-critical updates yet?)
You may also want to go to http://www.realtek.com/downloads/ and get the latest RealTek codecs and drivers.
Have updated with critical updates
will try realtek
My Realtek driver is up to date...?
Bizarre and very frustrating...
I don't know what uninstalling DBMixer would have to do with it, but removing it may have removed a critical driver.
Try a repair/install of Premiere Elements. Just put in the installation disc without uninstalling the program, start the installation and follow the prompts. Don't forget to also install the version 3.04 update.
If that doesn't do it, I'm not sure what else to try.
I assume you've checked the obvious -- but more than once someone has posted to this forum a similar concern and later found out that their spouse has turned down the speakers. So, if all else fails, go to Start/Control Panel/Sound and make sure none of your input levels are turned down or muted.
Like your comments - but I *am *getting sound from other sources so know my
system is working!
Will follow your instructions...
I've followed your instructions and nothing works.
It's beyond a joke now! I'ce confirmed and reconfirmed tat I'm geting sound
from elsewhere, I'm getting sound fromm the version on my laptop so clear
smethig is not configured correctly.
I'd be very grateful from any suggestions from anybody!!!
If it helps I also have a copy of Sony Vegas Studio on my PC and sound is
fine here too.
So Basically I have sound everywhere except on Premiere Element v8 and v3
Export the audio from PRE and see if it plays OK. If so then you know the audio IS present and we can take it from there.
Insanity is hereditary, you get it from your children
I did that and yes it plays ok...
Hurrah! Hurrah! Hurrah!
I've no idea why - (as I've never even opened the mixer before today) but
everything was muted?
Can anybody explain that?
However - I'm very very grateful
This is a rather general ARTICLE on Audio issues in Premiere. A few of the tips are probably only for PrPro, but many should hold for PrE too, though the locations might differ slightly.
Great call, Neale!
That was the one configuration I forgot to ask him to check!
I won't hold it against you!