6 Replies Latest reply on May 27, 2010 5:25 AM by Captiv8r

    Click box not responding to keyboard command

    ~jon

      I encountered an issue with one of our users who could not advance to the next screen in one of our courses. The interaction requires a user to press the space bar in order to advance to the next screen. I sat with the user to see if they could duplicate the issue because I could not replicate it on my end. The user had their resolution bumped way down which caused them to scroll within the browser to read all of the information in the project. I observed that in the event that a user does have to use the scroll bar, they will have to click somewhere within the course to activate the keyboard command. Is there a way to prevent this from happening other than telling the user to increase the resolution of their monitor and prevent any scrolling?

       

      Thanks,

       

      Jon