0 Replies Latest reply on Feb 11, 2008 5:54 PM by kamenhks

    Solution to Error 1904 >.<

      When installing Presenter 6.2 on Win XP Sp2 with Office 2007 PPT, people may encounter error like:

      Error 1904.Module F:\Program Files\Adobe\Presenter 6\PpsAudio.dll failed to register. HRESULT -2147220473. Contact your support personnel.
      Error 1904.Module F:\Program Files\Adobe\Presenter 6\PpsUplo.dll failed to register. HRESULT -2147220473. Contact your support personnel.

      Solution:
      In "Regedit" Edit HKEY_Classess_Root
      Try to find the starting Entry with PpsAudio.XXXXXX (10 Entry) and PpsUpload.XXX(2 Entry)
      Then, right click on those entry one by one and choose permission and pick the full control little box (left top one).

      After that, reinstalled or repair... ...

      Ha ha, you will find the error disappear.
      May be other error e.g. flash.ocx can be also solved by above steps.

      Hope adobe will fully solve the problem soon.