5 Replies Latest reply: May 27, 2010 9:15 AM by John Joslin RSS

    Problem with Sony ARW files in CS2

    shaggyfrog Community Member

      I have a Sony A350 and have recently decided to switch over to using the ARW files from the camera in my Photoshop CS2.  Unfortunately when I try to open them I get this message "Could not complete your request because it is not the right type of document".  I have gone to the "Help" menu and ran "Updates..."  The first time I updated I made sure that the box asking if I wanted to update to Camera Raw 3.7 was checked (which from what I understand should have fixed it).  So even after installing the update why are my ARW files still not being recognized??  I'm very confused and would be thankful of any help.