Will try later on my laptop with Win7, but see from the build number that you did not yet install the patch released one year ago. Please do, it is possible from the Help menu. The latest build is 1658
I've downloaded the patch but it doesn't help.
Yes, it's 64-bit. Thanks for the tip, but I'm not sure I'll be able to use it for my project. I'm trying to capture full screen, which means the "red rectangle" is not visible. My full screen is 600x800. I tried using a slightly smaller rectangle (e.g. 798x598) that will be visible (and clickable). It works only for windows. It doesn't work for intermediate processes like an open Start menu. It's only a partial solution and is very kludgy. I'm experimenting with using Windows' Snipping Tool as a workaround to capture select screens (instead of Captivate), and then paste them into my Captivate project as needed. Any other ideas would be appreciated.
I am banging my head into the very same problem on Windows 7 64-bit
Captivate 4 refuses to eat keystrokes when any Windows 7 thingy is open. This means I cannot capture desktop, start menu, explorer windows. Not even a bloody Virtual PC!
However, any running application such as Chrome or Word I am able to grab.
Also using 1658.
And the answer is to upgrade to Captivate 5.
What is Adobe's official position on this? Are they saying there is no fix, and they will not support it? Is the solution to shelll out an addtional $300 on top of the initial $800 that was spent on something that never worked as advertised on windows 7?
You can make Captivate 4 work on Windows 7 but you have to install a Virtual Machine to do it.
I don't believe Captivate 4 was ever advertised as working or being compatible with Windows 7. Captivate 4 was announced in January 2009 and Windows 7 wasn't available until October of 2009.
So if you read somewhere that Captivate was advertiesed to work without issue on an operating system that wasn't generally available until nearly a year after Captivate 4 was, you were misled. My guess is that if you saw this somewhere it certainly didn't come from Adobe.
Helpful and Handy Links