I'm working with RoboHelp 8 to produce CHM files that serve as the help guide(s) for my company's products. We've recently received some feedback that the search results our users are getting is not-so-good. So, my task is to figure out how I can fix that.
I poked through the forums a little bit, and found this thread, which talks about improving search results for Webhelp. Of particular interest to me was the following quote, showing how topics are weighted:
Now, my first question is: does this logic apply to CHM outputs? Because if it should, that's not what I'm seeing. Whenever we do a search in our CHMs, the results are sorted alphabetically. It would be great if we could enter the title of a topic in search string, and that topic would be the first result returned. How can I best do that?
I don't believe the logic applies to CHM files. Only WebHelp/FlashHelp. Sorry.
The best thing you could do is provide a nice Index. Search should really be a "last resort if all else fails" approach. Unfortunately, many users begin there.
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