5 Replies Latest reply on Jun 1, 2010 10:08 AM by Marco Secchi

    CS5 crashing on Snow Leopard

    Marco Secchi Level 1

      I've recently bought my web premium license, but after 2 days without problems, Flash cs5 started crashing on startup.

      Nothing has changed after disintallation and reinstallation.

       

      I'm experiencing the same problem with:

      Fireworks

      Flash Catalyst

      Illustrator

       

      Do anybody have a clue on how to solve this?

       

      This is the report:

       

      Process:         Adobe Flash CS5 [1814]

      Path:            /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/MacOS/Adobe Flash CS5

      Identifier:      com.adobe.flash

      Version:         11.0.0.485 (11.0.0)

      Code Type:       X86 (Native)

      Parent Process:  launchd [148]

       

      Date/Time:       2010-05-28 12:26:36.494 +0200

      OS Version:      Mac OS X 10.6.3 (10D573)

      Report Version:  6

       

      Interval Since Last Report:          5930 sec

      Crashes Since Last Report:           11

      Per-App Interval Since Last Report:  19 sec

      Per-App Crashes Since Last Report:   5

      Anonymous UUID:                      7CDF8537-0C61-4B35-B548-5DC3D43DB7EB

       

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000031d02000

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

      0   com.apple.CoreFoundation      0x90047cc3 __CFStringDecodeByteStream3 + 307

      1   com.apple.CoreFoundation      0x90009e18 __CFStringCreateImmutableFunnel3 + 408

      2   com.apple.CoreFoundation      0x9001331e CFStringCreateWithBytes + 94

      3   libFontParser.dylib           0x9117f55c CreateFontNameString(TFontNameString const&) + 181

      4   libFontParser.dylib           0x91180c2e TFPFont::CopyFontNames() const + 2200

      5   libCGXType.A.dylib            0x9819d7ce copy_name + 76

      6   com.apple.CoreGraphics        0x983a1fb9 add_root_name + 65

      7   com.apple.CoreGraphics        0x983a136a CGFontNameTableCreate + 787

      8   com.apple.CoreGraphics        0x983a1034 get_name_table + 30

      9   com.apple.CoreGraphics        0x983a0ffa CGFontCopyPostScriptName + 14

      10  com.apple.CoreGraphics        0x983a08d1 CGFontCreateFontsWithURL + 558

      11  com.apple.CoreGraphics        0x984bc4fc CGFontFinderCreateFontWithPlatformFont + 79

      12  com.apple.CoreGraphics        0x984bc46f CGFontCreateWithPlatformFontAndVariation + 49

      13  com.apple.CoreGraphics        0x984bc43c CGFontCreateWithPlatformFont + 25

      14  com.apple.CoreText            0x92e0557f TFont::InitDescriptor(unsigned long, __CTFontDescriptor const*) + 119

      15  com.apple.CoreText            0x92e0543c TFont::TFont(unsigned long, float, CGAffineTransform const*, __CTFontDescriptor const*) + 54

      16  com.apple.CoreText            0x92e053d3 CTFontCreateWithPlatformFont + 95

      17  AdobeCoolType                 0x05c7083d CTCleanup + 1076617

      18  AdobeCoolType                 0x05c73b40 CTCleanup + 1089676

      19  AdobeCoolType                 0x05c75151 CTCleanup + 1095325

      20  AdobeCoolType                 0x05c77f30 CTCleanup + 1107068

      21  AdobeCoolType                 0x05bbe8ef CTCleanup + 347707

      22  AdobeCoolType                 0x05b1480c 0x5b0b000 + 38924

      23  AdobeCoolType                 0x05c229fb CTCleanup + 757575

      24  AdobeCoolType                 0x05bc9c8e CTCleanup + 393690

      25  AdobeCoolType                 0x05bc96c3 CTCleanup + 392207

      26  AdobeCoolType                 0x05b694e1 CTGetVersion + 17347

      27  AdobeCoolType                 0x05b69a48 CTInit + 66

      28  com.adobe.flash               0x00c13160 MFITextOptionsDefinition_v2::SetInputUC(bool, bool, bool, bool, bool, bool, bool, unsigned short const*, unsigned short) + 900

      29  com.adobe.flash               0x007bdffc MFIUtilsModuleDefinition_v3::~MFIUtilsModuleDefinition_v3() + 2506

      30  com.adobe.flash               0x007edb73 BIB_T_NMT::CCTFontDict::CCTFontDict(BIB_T_NMT::CTFontDict*, bool) + 61191

      31  com.adobe.flash               0x007ee021 BIB_T_NMT::CCTFontDict::CCTFontDict(BIB_T_NMT::CTFontDict*, bool) + 62389

      32  com.adobe.flash               0x003d407b std::vector<CGraphicSymMode, std::allocator<CGraphicSymMode> >::clear() + 54727

      33  com.adobe.flash               0x00293f17 CopySign_nozero(double, double) + 9263

      34  com.adobe.flash               0x00c1d90a std::map<std::string, Extension*, std::less<std::string>, std::allocator<std::pair<std::string const, Extension*> > >::operator[](std::string const&) + 25920

      35  com.adobe.flash               0x00172567 std::deque<CSketchSWFHistory, std::allocator<CSketchSWFHistory> >::operator=(std::deque<CSketchSWFHistory, std::allocator<CSketchSWFHistory> > const&) + 118369

      36  com.adobe.flash               0x00d7015f non-virtual thunk to CFileDialogImpl::~CFileDialogImpl() + 6515

      37  com.adobe.flash               0x00d6f800 non-virtual thunk to CFileDialogImpl::~CFileDialogImpl() + 4116

      38  com.adobe.flash               0x00d460df CTimerImpl::~CTimerImpl() + 297

      39  com.adobe.flash               0x00d4618b CTimerImpl::~CTimerImpl() + 469

      40  com.adobe.flash               0x00004036 0x1000 + 12342

       

      Thread 1:  Dispatch queue: com.apple.libdispatch-manager

      0   libSystem.B.dylib             0x96bf8b42 kevent + 10

      1   libSystem.B.dylib             0x96bf925c _dispatch_mgr_invoke + 215

      2   libSystem.B.dylib             0x96bf8719 _dispatch_queue_invoke + 163

      3   libSystem.B.dylib             0x96bf84be _dispatch_worker_thread2 + 240

      4   libSystem.B.dylib             0x96bf7f41 _pthread_wqthread + 390

      5   libSystem.B.dylib             0x96bf7d86 start_wqthread + 30

       

      Thread 2:

      0   libSystem.B.dylib             0x96bf7bd2 __workq_kernreturn + 10

      1   libSystem.B.dylib             0x96bf8168 _pthread_wqthread + 941

      2   libSystem.B.dylib             0x96bf7d86 start_wqthread + 30

       

      Thread 3:

      0   libSystem.B.dylib             0x96bd2342 semaphore_wait_signal_trap + 10

      1   libSystem.B.dylib             0x96bffeb8 _pthread_cond_wait + 1089

      2   libSystem.B.dylib             0x96c4842f pthread_cond_wait + 48

      3   com.adobe.amt.services        0x0af4c126 AMTConditionLock::LockWhenCondition(int) + 46

      4   com.adobe.amt.services        0x0af44db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116

      5   com.adobe.amt.services        0x0af4c18c AMTThread::Worker(void*) + 24

      6   libSystem.B.dylib             0x96bffa19 _pthread_start + 345

      7   libSystem.B.dylib             0x96bff89e thread_start + 34

       

      Thread 4:

      0   libSystem.B.dylib             0x96bd2342 semaphore_wait_signal_trap + 10

      1   libSystem.B.dylib             0x96bffeb8 _pthread_cond_wait + 1089

      2   libSystem.B.dylib             0x96c4842f pthread_cond_wait + 48

      3   ...ia.Flash Player.authplaylib 0x30c7c31f 0x30859000 + 4338463

      4   ...ia.Flash Player.authplaylib 0x308726ef 0x30859000 + 104175

      5   ...ia.Flash Player.authplaylib 0x30c7c40c 0x30859000 + 4338700

      6   ...ia.Flash Player.authplaylib 0x30c7c450 0x30859000 + 4338768

      7   ...ia.Flash Player.authplaylib 0x30c7c53b 0x30859000 + 4339003

      8   libSystem.B.dylib             0x96bffa19 _pthread_start + 345

      9   libSystem.B.dylib             0x96bff89e thread_start + 34

       

      Thread 5:

      0   libSystem.B.dylib             0x96bd2342 semaphore_wait_signal_trap + 10

      1   libSystem.B.dylib             0x96bffeb8 _pthread_cond_wait + 1089

      2   libSystem.B.dylib             0x96c4842f pthread_cond_wait + 48

      3   ...ia.Flash Player.authplaylib 0x30c7c31f 0x30859000 + 4338463

      4   ...ia.Flash Player.authplaylib 0x308726ef 0x30859000 + 104175

      5   ...ia.Flash Player.authplaylib 0x30c7c40c 0x30859000 + 4338700

      6   ...ia.Flash Player.authplaylib 0x30c7c450 0x30859000 + 4338768

      7   ...ia.Flash Player.authplaylib 0x30c7c53b 0x30859000 + 4339003

      8   libSystem.B.dylib             0x96bffa19 _pthread_start + 345

      9   libSystem.B.dylib             0x96bff89e thread_start + 34

       

      Thread 6:

      0   libSystem.B.dylib             0x96c00262 __semwait_signal + 10

      1   libSystem.B.dylib             0x96bfff1e _pthread_cond_wait + 1191

      2   libSystem.B.dylib             0x96c01bb8 pthread_cond_wait$UNIX2003 + 73

      3   ...ple.CoreServices.CarbonCore 0x919b8aee TSWaitOnCondition + 126

      4   ...ple.CoreServices.CarbonCore 0x919a443d TSWaitOnConditionTimedRelative + 202

      5   ...ple.CoreServices.CarbonCore 0x9199fe0f MPWaitOnQueue + 250

      6   AdobeACE                      0x0533c6f1 0x5302000 + 239345

      7   AdobeACE                      0x0533c0ed 0x5302000 + 237805

      8   ...ple.CoreServices.CarbonCore 0x91983eb6 PrivateMPEntryPoint + 68

      9   libSystem.B.dylib             0x96bffa19 _pthread_start + 345

      10  libSystem.B.dylib             0x96bff89e thread_start + 34

       

      Thread 0 crashed with X86 Thread State (32-bit):

        eax: 0x00000000  ebx: 0x31d01fff  ecx: 0x0bb8cb84  edx: 0xa08914ec

        edi: 0x31d02000  esi: 0xbfff9cdc  ebp: 0xbfff9c58  esp: 0xbfff9be0

         ss: 0x0000001f  efl: 0x00010206  eip: 0x90047cc3   cs: 0x00000017

         ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

        cr2: 0x31d02000

       

      Binary Images:

          0x1000 -  0x17c5fe0 +com.adobe.flash 11.0.0.485 (11.0.0) <2343CC5D-89F9-6FED-DC01-7365A3714AB8> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/MacOS/Adobe Flash CS5

      0x20e9000 -  0x2261ffb +com.adobe.PlugPlug 2.0.0.746 (2.0.0.746) <08AD22E3-34C0-6749-E497-616C66A246AD> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug

      0x2305000 -  0x23d2fe7 +AdobeAXEDOMCore ??? (???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore

      0x2441000 -  0x24d2ff7 +libicucnv.dylib.36.0 36.0.0 (compatibility 36.0.0) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0

      0x24f1000 -  0x25beff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dyl ib.36.0

      0x2621000 -  0x26fbfef +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0

      0x273b000 -  0x30ebfff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0

      0x30ee000 -  0x30f9fef +libChar16.dylib ??? (???) <0221EB9E-35A8-64CC-5A72-FC3CB24D9854> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/MacOS/libChar16.dylib

      0x3101000 -  0x3118fe0 +libCoreTypes.dylib ??? (???) <6CE8917C-AB39-4A09-2E6B-59C4AEF06701> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/MacOS/libCoreTypes.dylib

      0x3135000 -  0x3144fef +ZLib.dylib ??? (???) /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/frameworks/ZLib.dylib

      0x3149000 -  0x3344ff7  com.apple.carbonframeworktemplate 1.0 (1.0) <C10F12ED-AEA6-63FA-7212-A170F37FE049> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/frameworks/Xerces.framework/Versions/A/Xerces

      0x35e6000 -  0x35edff7  com.apple.JavaVM 13.2.0 (13.2.0) <75981DDE-4A7A-EEB6-BAEE-30E9E1DA17C0> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM

      0x35f6000 -  0x4381fe7 +com.adobe.illustrator 382 (15.0.0) <64F68532-0311-6BBA-1F50-246CAF917549> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AILib.framework/Versions/A/AILib

      0x5166000 -  0x51aafff +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) <69EDC44E-D7BB-A259-282D-C42725AE0E26> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort

      0x520d000 -  0x5253fff +FilterPort ??? (???) <23FAE9D1-9376-1E71-21F7-D3EB2BFD50EE> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/FilterPort.framework/Versions/A/FilterPort

      0x52c8000 -  0x52c8fff +SPBasic ??? (???) <5D1760D8-C910-C641-0BC9-CF74A1A5190D> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic

      0x52cc000 -  0x52e8ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings

      0x5302000 -  0x5416fff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

      0x5439000 -  0x593bfef +AdobeAGM ??? (???) <5B8478AC-5DD0-F116-5B3E-45596CF551C6> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM

      0x5a77000 -  0x5ab2fff +AdobeARE ??? (???) <CEE507DA-9B96-FAF9-7894-445C427C3D7A> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE

      0x5abb000 -  0x5ad5fff +AdobeBIB ??? (???) <5533CDC7-676C-0CF0-97B7-8EDD26837FFC> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB

      0x5ade000 -  0x5affff7 +AdobeBIBUtils ??? (???) <726B8463-9301-CE6C-0F2C-5CA81795A4CA> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils

      0x5b0b000 -  0x5dfdff7 +AdobeCoolType ??? (???) <2BF62C8A-D715-FDE8-650C-1984CFFCE33C> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType

      0x5e85000 -  0x625dff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS

      0x638c000 -  0x646afef +AdobePDFPort ??? (???) <324E65FD-0011-F93F-9B92-FB4E17968181> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort

      0x64a0000 -  0x6ad4feb +AdobePDFL ??? (???) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL

      0x6c00000 -  0x6c26ff6 +AdobeAXE8SharedExpat ??? (???) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t

      0x6c37000 -  0x6c5efed +AdobeAXE16SharedExpat ??? (???) <66F4E782-C848-AD92-686D-5A479A4B333A> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeAXE16SharedExpat.framework/Versions/A/AdobeAXE16SharedEx pat

      0x6c70000 -  0x6cc8ff7 +AdobeXMP ??? (???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP

      0x6cd7000 -  0x6d44fef +FileInfo ??? (???) <4A4C74F9-CA83-B174-F56D-F7671DC61389> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo

      0x6d5f000 -  0x6efefe7 +com.adobe.owl AdobeOwl version 3.0.81 (3.0.81) <9C261D9E-9BD7-5DE6-5676-AEEF4828D17B> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl

      0x6f67000 -  0x7caafff +com.adobe.psl AdobePSL 12.0.0.7524 (12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL

      0x7fe9000 -  0x81cfff7 +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic

      0x825d000 -  0x8261ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

      0x8268000 -  0x8521fe7 +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.150919) <54AE7B13-C660-531F-B508-33372008A21E> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui

      0x8822000 -  0x8977fff +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.150919) <5BEA3AAE-2865-D8AF-F798-704D00DACC17> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore

      0x8acc000 -  0x8de1fe7 +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.150919) <AFDABF21-752A-2341-6A4E-62DA544BEA94> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve

      0x92a6000 -  0x930cffb +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib

      0x933c000 -  0x938fffb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession

      0x93d7000 -  0x93e9fff +com.adobe.pip ??? (5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP

      0x93f2000 -  0x952afe7 +WRServices ??? (???) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices

      0x956c000 -  0x9572fef +com.adobe.boost_date_time.framework boost_date_time version 5.0.0 (5.0.0.150919) <44362FE9-5F8A-A2EE-88E4-6876D6D8507F> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time

      0x9583000 -  0x958eff3 +com.adobe.boost_filesystem.framework boost_filesystem version 5.0.0 (5.0.0.150919) <27F6A491-0234-ED1A-CC83-A792D5865E97> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesystem

      0x95a2000 -  0x9620fe2 +com.adobe.boost_regex.framework boost_regex version 5.0.0 (5.0.0.150919) <4B98FD95-A873-1A50-FFC7-BC6D90759A1A> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex

      0x9684000 -  0x968efff +com.adobe.boost_signals.framework boost_signals version 5.0.0 (5.0.0.150919) <6D8C35A9-703F-852C-6CF0-D7DC36796BC6> /Applications/Adobe Flash CS5/Adobe Flash CS5.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals

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      Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.30f1

      Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB

      Memory Module: global_name

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      Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 1 incoming serial ports

      Network Service: AirPort, AirPort, en1

      Network Service: Parallels Shared Networking Adapter, Ethernet, en3

      Network Service: Parallels Host-Only Networking Adapter, Ethernet, en4

      Serial ATA Device: WDC WD5000AAKS-40YGA1, 465,76 GB

      Parallel ATA Device: OPTIARC  DVD RW AD-5630A

      USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfa200000

      USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0221, 0xfa220000

      USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd400000

      USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1a100000

      USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x820f, 0x1a110000

      USB Device: Perfection610, 0x04b8  (Seiko Epson Corp.), 0x0103, 0x3a200000

      USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x5d100000

      USB Device: CTH-461, 0x056a  (WACOM Co., Ltd.), 0x00d2, 0x1d100000

        • 1. Re: CS5 crashing on Snow Leopard
          nrajbhan Level 3

          Hi,

           

          It looks like you are crashing during font initialization.  Did you install any new fonts?  Can you validate your fonts using Font Book to see if any fonts are corrupted?

           

          Thanks,

          Nivesh

          • 2. Re: CS5 crashing on Snow Leopard
            Marco Secchi Level 1

            Hi Nivesh,

            unfortunately this did not solve the issue.

             

            It seems instead the same as explained here:

             

            http://forums.adobe.com/message/2844993

             

            It works on a newly created admin account, but still crashes on my main one.

             

            marco

            • 3. Re: CS5 crashing on Snow Leopard
              dikuno10 Level 1

              For some reason, CS5 seems to be crashing a lot nowadays. Look around the Forums, and you'll see all kinds of threads consisting of people moodily complaining about how they lost their Flash CS4 projects when upgrading.

               

              What's this? Fireworks? Flash Catalyst? Illustrator? Uh oh. Something really is wrong with CS5.

               

              Lucky I haven't been hit...

               

              dikuno <><

              • 4. Re: CS5 crashing on Snow Leopard
                nrajbhan Level 3

                Hi Marco,

                 

                The usual trouble-shooting steps are to:

                1. Narrow down what's different between when Flash used to work and now when it crashes.  Usually, we try to rule out new programs and fonts you installed.

                2. Create a new admin user account to see if you crash when you launch with default user settings.  Note that fonts can be per-user, so any new fonts you installed could still be causing your crashes.

                 

                Since you are able to launch with a new admin account, you can try to clean out user-specific settings for Flash in your main account:

                - Delete your user-configuration folder for Flash CS5 - Macintosh HD/Users/<username>/Library/Application Support/Adobe/Flash CS5/<language>/Configuration/

                (note that if you installed any third-party extensions, you will need to re-install them or move them out of that folder so you can copy them back in.)

                 

                - Delete your user preferences for Flash CS5 - Macintosh HD/Users/<username>/Library/Preferences/Flash CS5 Preferences

                 

                If you still crash, you should check for corrupt fonts like I mentioned earlier since the crash log points to Flash crashing due to font initialization.  Since several applications are crashing, you might have a corrupt font cache.

                 

                "One of our font engineers asked you to try the following:

                I think it is likely that either the customer's ATS Server database is corrupted, or that there is a particular

                 

                font installed that is triggering the crash.

                 

                I would start by letting the OS rebuild the ATS Server database.

                The steps are given in a MacWorld article online:

                How to clear font caches in Leopard - http://www.macworld.com/article/139383/2009/03/fontcacheclear.html

                 

                To clear the current user's font cache, first quit all running applications (otherwise, you may see font oddities

                 

                after using the

                command), then open Terminal (in Applications -> Utilities) and run this command:

                 

                atsutil databases -removeUser

                 

                If you want to remove the font cache for all users, use this command, and provide your admin password when asked:

                 

                sudo atsutil databases -remove

                 

                Once you've cleared the caches, you should stop and restart the ATS server with these commands:

                 

                atsutil server -shutdown

                atsutil server -ping

                 

                If this idea doesn't work, then start by using Fontbook to validate all the user fonts.  If any are said by

                 

                Fontbook to have serious problems, then get rid of them.

                If Flash still crashes with the bad fonts removed, then in Fontbook disable all the user fonts.  If that works,

                 

                then enable half, do a binary search to find which font is bad.

                If disabling all user fonts didn't work, then it could be the other ATS Server database that is corrupt, which has

                 

                data for the fonts in /Library/Fonts and /System/Library/Fonts.

                The article explains how to delete that database also."

                Thanks,

                Nivesh

                • 5. Re: CS5 crashing on Snow Leopard
                  Marco Secchi Level 1

                  Hi Nivesh,

                  thanks so much.

                   

                  I will try the advised procedure and get back asap.

                   

                  marco