4 Replies Latest reply: Jun 4, 2010 7:42 PM by kentRda RSS

    possible ATI driver incompatibility with Encore

    ANTHONY THOMAS Community Member

      I am on a windows 7 64 bit system and have installed the new ATI driver for the HD 4870 x2 graphics card yesterday. This is posted on ATI's site as release 5.0. Despite many attempts Encore has stopped working. The messages are

      1.   'GPUSNIFFER.exe has stopped working'
      2.   'The player used to create the project could not be found. Defaulting to the Adobe player.
      3.   finally, Adobe Encore could not find any capable video play modules. Please update your video display drivers and start again.

      After the last message Encore shuts down.

      What is going on?

      I also see this GPUSNIFFER message while running After Effects but AE does not  shut down.