2 Replies Latest reply on Jun 1, 2010 8:02 AM by RubikDesign

    AE CS4 bounces in the dock and won't open

    RubikDesign

      Hi guys,

      I already read this other post

      but my problem is slightly different: I had installed a trial version of CS4 Master Collection, now I purchased the license so I uninstalled the older version and run the Cleanup Script.

      Well, so after the install of the CS4 Master Collection (and also installed all the updates before opening apps), everything works fine but After Effects just bounces in the dock once and then won't open at all.

      This is the message in the console:

      /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp[1194] Launch failed with error code - 2857 (cragCFragRsrcErr) for application /Applications/Adobe After Effects CS4/Adobe After Effects CS4.app/Contents/MacOS/After Effects

      and then

      ([0x0-0xb20b2].com.adobe.AfterEffects[1194]) Exited with exit code: 215

       

      The curious thing is, if I hit command+shift+G in finder, writing

      /Applications/Adobe After Effects CS4/Adobe After Effects CS4.app/Contents/MacOS/

      an invisible folder opens under the CS4 app and from there I can run an executable Unix document called After Effects that opens terminal and After Effects application without problems.

       

      What's the explaination for that ?

      Please I'm going crazy let me know what can I do to fix this!!
      Thanks in advance

      Simone