5 Replies Latest reply on Jun 3, 2010 1:39 AM by Michal Hraba

    How delete saved credentials

    Michal Hraba Level 1

      Hi,

       

      If an xfa form call a web service which needs credentials (username and password) then Reader displays a dialogbox "Remote Service Authentication" which asks for Username and Password. There is also a checkbox "Save this information" in this dialogbox. If you check this checkbox then Username and Password are saved. When the web service is called next time, Reader doesn't display dialogbox "Remote Service Authentication" and it uses saved Username and Password. How can I delete this saved Username and Password?

       

      Thank you for your answer.

       

      Best regards

      Michal

        • 1. Re: How delete saved credentials
          370H55V Level 4

          How to Manage Stored User Names and Passwords

          To manage stored user names and passwords, follow these steps:

          1. Log on to the computer as the user whose account you want to  change.
          2. Click Start, and then click Control Panel.
          3. In  Control Panel, click User Accounts under Pick  a category to open the User Accounts dialog box.
          4. Open  the Stored User Names and Passwords dialog box; to do so, use the appropriate method:
            • If you log on  with a limited account:
              1. Under Related Tasks,  click Manage my network passwords.
            • If  you log on with an account with administrative privileges:
              1. Under or pick an account to change,  click your  user account to open the What do you  want to change about your account? dialog box.
              2. Under Related Tasks, click the Manage  my network passwords.
            A list of stored user names and passwords similar to the following  example is displayed:
            *.Microsoft.com
            Passport.Net\*(Passport)

          Add an  Entry

          To manually add a credential:
          1. In the Stored User Names and Passwords dialog box, click Add to open the Logon Information  Properties dialog box.
          2. In the Server box, type the  name of the server or share that you want. You can use an asterisk as a  "wildcard" character. The following example entries are valid server  names:
            *.Microsoft.com
            \\Server\Share
          3. In the User name box, type the name of the user account  that has permission to access the resource. Type the user name in the Server\User or User@domain.com name format. The following are  examples of valid user name entries (in this example, Microsoft is the  name of the domain, and User is the user name):
            Microsoft\User
            User@microsoft.com
          4. In the Password box, type the password for the  user that you entered in step 3, and then click OK.
          5. In  the Stored User Names and Passwords dialog box, click Close.

          Remove an Entry

          To remove a credential:
          1. In the Stored User Names and Passwords dialog box, click the credential that you want, and then click Remove.  The following message is displayed:
            The selected logon information will be deleted.
          2. Click OK.
          3. In the Stored  User Names and Passwords dialog box, click Close.

          Edit an Entry

          To edit a credential:
          1. In the Stored User Names and Passwords dialog box, click the credential that you want, and then click Properties to open the Logon Information Properties dialog box.
          2. Change  the items that you want, and then click OK.

            If you want to change the domain password for the user account that is  specified in the User name box, click Change.  In the Old password and New password boxes, type the corresponding  information, type the new password in the Confirm  new password box, and then click OK. The domain  password is now changed.
          3. In the Stored  User Names and Passwords dialog box, click Close.
          • 2. Re: How delete saved credentials
            Michal Hraba Level 1

            Hi,

             

            thank you for your answer. Unfortunately Reader doesn't save credentials for login to a web service in the store which you mentioned. So it's not possible delete them from this dialogue. In this moment I know only one procedure how to delete them: FORMAT C:  ;-)

             

            Best Regards

            Michal

            • 3. Re: How delete saved credentials
              EliteAviator

              Go into the Registry Editor to delete the cached credentials for Adobe.

               

              1. Type "regedit" in the Run dialog to open the Registry Editor.
              2. For Acrobat or Reader 9:
                1. Open the registry tree hive at HKEY_CURRENT_USER > Software > Adobe > AdobeSynchronizer > 9.0 > Credentials.
                2. Delete the registry entries that appear in the Credentials register except for the default entry.
              3. For Acrobat or Reader 8:
                1. Open the registry tree hive at HKEY_CURRENT_USER > Software > Adobe > Adobe Acrobat > 8.0 > Credentials.
                2. Delete the registry entries that appear in the Credentials register except for the default entry.
              • 4. Re: How delete saved credentials
                370H55V Level 4

                Thanks for posting that.

                I went through the registry and was unable to find those files, but I've never set up credentials for Adobe, so it would stand to reason I wouldn't have them.

                • 5. Re: How delete saved credentials
                  Michal Hraba Level 1

                  Hi,

                   

                  thank you for your answer. This solved my problem.

                   

                  Best Regards

                  Michal