I'm new to PE having recently purchased PE8 to edit HD video clips from my Canon Vixia HF20 video camera. When I import my video clips into Organize, the identifying picture doesn't show up. The clips are there and they run fine, I just can't tell what they are to organize them. The files have an *.MTS extension. Am I doing something wrong?
You did use Premiere Elements Media Downloader to move the video into your computer from the camcorder, right?
Beyond that, go to Apple.com and ensure you have the latest version of Quicktime.