3 Replies Latest reply on Jun 5, 2010 7:35 AM by dylanv@vocam.com

    Cannot Connect to DRM Server

    dylanv@vocam.com

      One of our Users gets Message in our custom Air app when loading a DRM video (FMRMS):

       

      Cannot connect to DRM server

       

      In Adobe Media Player also the message is:

       

      Playback Failed

      Unable to connect to server.

       

      The enter username and pasword screen does not even come up.

       

      The user is using a Netobok with Windows XP SP3 also tried on SP2.

       

      There doesn;t appear to be anything stopping the authentication.

       

      Is Widows XP Home Edition supporting DRM auth with Adobe AIr and FMRMS.

       

      We have had no problem on other OS.

       

      Thanks,

       

      Regards, Dylan