3 Replies Latest reply on Jun 8, 2010 9:01 AM by Navarro Parker

Does Adobe's uninstaller automatically deactivate license?

Navarro Parker Jun 5, 2010 7:49 AM

I think I might have messed up here. I forgot to deactivate a license before running Adobe's uninstaller. Any chance it deactivates your license before wiping out all the apps? If not, am I screwed?

1. Re: Does Adobe's uninstaller automatically deactivate license?

Andrew Yoole Jun 5, 2010 3:18 PM (in response to Navarro Parker)

No it doesn't. You need to manually deactivate it.

Just contact Adobe User Support and explain what happened and they'll reset it for you.
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2. Re: Does Adobe's uninstaller automatically deactivate license?

Mylenium Jun 6, 2010 9:43 AM (in response to Navarro Parker)

That feature was last seen in the CS2 uninstaller, then was removed for CS3 and CS4. It's back in CS5, thankfully. that doesn't really help you, though, so do cal lsupport as Andrew recommended.

Mylenium
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3. Re: Does Adobe's uninstaller automatically deactivate license?

Navarro Parker Jun 8, 2010 9:01 AM (in response to Navarro Parker)

I was afraid of that. bluh!
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