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What is the connection type for the external, USB? USB driver are notorious for causing issues, and it is very likely that the connection to the OS is marginal, and that PrE is just unable to work across it.
I strongly recommend using USB's for archival storage ONLY, and not attempting to work to/from them. Some do, with no issues, but read/write errors are common for many, especially the dreaded Delayed Write Error, which almost always leads to corrupt files on the USB external.
Yep, USB. I guess i had ruled connection type/external drive matter out as its been working fine and great for the last 6 months, but maybe you are right... Alternatives? Just use internal drive? Thanks, LJ
This may be too obvious but more than one person has had this issue:
Is the drive DVD-R or DVD+R?
Have you ensured that you're not trying to use a DVD+R in a DVD-R drive or vice versa?
About DVD-R or DVD+R... i assume you are referring to a DVD disk?
Sorry to seem confused, but i was talking abotu an external hard drive connected with USB. Is this related to +R and -R issues? If so could you please explain? Thanks
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In your case, it seems that the program, or the OS is seeing the external HDD as an optical device, hence the request for a disc.
My be worth a look at Control Panel>System>Hardware>Device Manager, and see what is being reported at the hardware level. It should be shown as a HDD. Also, in Windows Disc Manager, you can check on the "health" of the HDD.
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And do check to see if your DVD burner is for DVD-R or DVD+R discs.
You can't use one in a DVD burner for the other, so it's important to know which format the burner is capable of handling.
Hi again Bill,
Thanks for the info again. I had a look in the device manager, all as it should be. External Harddrive listed under 'Disk Drives' as a USB device, and for info the DVD device is listed as DVD+-RW.
Couldn;t find the disc manager ... ran search, browed windows folder and control panel. However HDD seems ok, but if you think its worth a look could you please point me in the right direction? Cheers.
Only thing i can say about the device manager, on the Ext HD there is an option or 'policy' on safe removal which gives me 2 choices... either 1) Optimised for Quick Removal, or 2) Optimised for Performance.
Option 1) disables write caching on the Harddrive, so you can whip it out quickly. Option 2) enables write caching on the HD, meanign you must safely remove the hardware. Option 1) is the currently selected choice.
In the meantime i;ve filled up my PC's HDD with the original video files so that i can at least see them in Premiere.. but reluctiant to redirect the project to them until i know there is no other solution, as they wipe out 90% available remaining menmory (a total of 455GB).....
ANy further solutions, suggetions, anything, welcome as always!
DVD burner is lsited as 'DVD+-RW'
I presume this copes with everything.
Still not sure, is this relaent to the issue with external hard drive?
I get this error as well. Unlike you, I have just started using the program and am on my first project. The file is saved to my main hard drive.
I am tending to blame the software and perhaps the automatic Adobe updates my computer has been installing (for the reader, etc.)
Welcome to the forum.
Can you furnish the full details of your system, your Project and your Source Files?
It might be better to start a new thread for this, so that no one gets confused between your issues and the OP's. Also, since this thread has been marked as Answered, many people will possibly pass on looking at it, and miss your issues. The more eyes on a problem, the better.
I would look at this ARTICLE for suggestions on the types of info that would be so useful.
Next, while you are gathering that info, take a look at this ARTICLE of tuning up PrE, your OS, and also the computer.
Good luck, and thanks for that info,
Ok I think I found the solution!
First what happened I have optimized Elements 10 performance and located Scratch Discs on my second drive 1T/GB. It did work when I used it. After I have reloaded the program it gave me this error. When I retured scratch discks to default (Same as the project) it fixed the problem.
However when I have installed this hard drive I have used ports in motherboard wich were previously used for the DVD-ROM. This not exactly a software issue it was registered like DVD/CD-ROM in Windows and Elements just getting confused. The question is how to change that in Windows and apparently I saw few posts with this problem.
I asume that this USB port you are using was earlier regestered in Windows as DVD/CD drive and now Elements is confused.
I didn't find any other explanation to this problem. If any one can shed more light on that please do!
i7 920, HDD 500GB 7200/ SATA, HDD 1TB/GB 7200/ SATA, Nvidia GTX 480 MSI OC 725Mhz 1GB DDR5, RAM 24.57GB 1333Mhz low latency
OS: Windows 7 Ultimate
When adding/changing hardware, there are often two places, where one has to "register" the hardware: the BIOS in Setup at boot (accessing Setup differs by MoBo's and BIOS versions), and then the OS. If everything is set in the BIOS, then most later versions of Windows, makes it easy to set up the hardware. One would usually go into Control Panel>System>Hardware>Device Manager, and remove any old hardware, that has been removed, or moved, and then reboot. Windows will then survey the system, and should find and register the new, or different hardware.
Note: some BIOS versions will automatically find and register new/changed hardware, if it is fully Plug-and-Play, so manually doing so might not be necessary, but it's always worth checking.
Welcome to the forum, BTW.