6 Replies Latest reply on Jun 9, 2010 8:26 AM by Fishnu55

    Cannot upgrade or install Adobe Flash or Reader (1355 / shortname). Jobs? Jobs?

    Fishnu55

      I am using IE (Windows 7 32 Pro) but cannot use Flash or Reader.  Both are working under Firefox.

       

      So I tried uninstalling both and trying to reinstall so I can use IE.

       

      When attempting to uninstall 9.3.0 Reader I get a 1325 Document is not a valid short name.

       

      Tried the Microsoft Installer Cleanup Utility. Same error.

       

      I think this is probably a bad Registry entry but want somebody better at this than me to suggest a fix.