1 person found this helpful
Hi, I get this error quite a lot (like in 2 out of 10 files).
Most of the times I just export the artwork to pdf and print it from acrobat.
It might also help (as this usually happens with complex illustrations) to clean up all unnecessary swatches, brushes, symbols and graphic styles.
Adobe could just be bit more specific with the error messages because "Can´t print illustration" is not that helpfull.
Thanks TJ - as I said in my post, I have had this with earlier versions years ago (Illustrator 2), and old Mac 400's (yes I go back quite a ways) - but I really would have expected the newest CS5 with the best quality PC not to have this issue.
Thanks for your tip - it is bit hard for me as an 'anglo' to clean up Chinese outlined fonts - who knows WHAT I might end up saying! So I will just have to print as pdf as that was the only thing that worked.
'can't print illustration' is a useless message. It could at least say 'due to lack of RAM, or Printer malfunction' or anything else!
323 Warrigal Road
Cheltenham, Victoria 3192
P| 03 9581 8035
well, this is frustrating. 6 out of 10 of my current job come up with this message. They all work simply fine from CS4. What is the problem? Where do I find out how to fix this? help anyone?
It's really frustrating to see such a thing happening with 60% of your files. Could you share one such problematic file on this forum?
Could you share
Sadly, no. Files are copyright design sensitive - but thank you. I wonder if it is because they were originally CS4 files? hmmm. Not really sure. What I will have to do is recreate the same artwork or similar from start with the same brushes and fonts and see if that still causes a problem. I have yet to narrow down if the problem is coming from CS5 or from my printer and/or printer driver. I was assured it was all updated and compatible... but there you go.
If I can reproduce the problem with a 'generic' type art I will post it here for advice - you have all be very helpful already.
these things always happen when up upgrade everything all at once It is only Day 4 and overall I am happy with new CS5. just the printing issue is a pain.
Message was edited by: DesignRoo
EUREKA! Thank you Ashutosh15!
I had forgotten this old trick - and it worked. I remember having to do this way back when during the transition to 3. Your help is appreciated.
Also, the Adobe Illustrator Quality Engineering team contacted me and have offered further assitance. Great service from Adobe and this forum. Thank you.
1 person found this helpful
Great to hear things have ben workedaround at your end. Yes you are right when you say copy pasting to a new docuent with paste remember layers is an old trick that bails us out a lot of times other common workaround in cases when the files get curupt due to some I/O mishap on the disk is to create a new AI file place the currupt AI file it will place the PDF portion of it and you atleast get back the PDF portion of it if not the live effects and other live Illustrator features.
Best wishes for your interaction with Adobe quality engineering !
I found I could get around the problem by:
Ctrl P [to print] - AI print dialogue box comes up.
Note if you click on PRINT at this point, you get the "Can't print the illustration" message.
If you click on the SETUP button on the LHS you will get your printer's dialogue box.
Click on PRINT - printer dialogue box disappears, leaving AI print dialogue box
NOW click on the PRINT button
Printer prints illustration.
[Does for me at least]
Monro, that worked perfect!, nice one, was having same problem. must be a communication error of some kind
Like above, save a copy w different file name, close, quit Illustrator and try again. Sometimes even cutting and pasting onto a brand new document (File -> New) works also.
It seems to be when the file exceeds a specific dimension; the only way I can get around this is to print a large format file (in this case a 96"W-x-48"H sign) at 50% scale. When I do this, I get no File I/O error. Happens to all files over X dimension in size -- I haven't determined the cutoff point yet.