6 Replies Latest reply on Jun 10, 2010 7:17 AM by E-nableIT

    Adobe reader won't open due to dll error

    E-nableIT

      Upon opening any PDF or acrobate reader 9.3 on its own, I get the error below:

       

      AcroRd32.exe -entry point not found

      The procedue entry point

      ?str@?$basic_ostringstream@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@QBE?AV?$basic_str ing@DU?$char_traits@D@std@@V?$allocator@D@2@@2@XZ could not be located in the dynamic link library MSVCP80.dll.

       

      Where can I get a new copy of this DLL to work with acrobat reader? I beleieve it's supposed to go in system32 or system so some instruction on where to download the correct files, where to copy them to and any other procedure necessary would be appreciated.

       

      By the way, uninstalling and re-installing the application did not help.