2 Replies Latest reply on Jun 7, 2010 7:28 PM by John T Smith

    Sony EX1, Panasonic TC 700 Import Problem

    Dimitri Vorontzov

      Hi Forum,

       

      hand anyone experienced problems importing video files from Sony EX1 and Panasonic TM700 camcorders?

       

      Some files don't import, and the software throws the message that the file is either damaged or in the unsupported format. Anyone knows a solution?

       

      As usual, I'm asking the question not for myself but for my client who doesn't speak much English and is rarely at his office, so that's all the information I have at the moment. I would appreciate your help if anyone experienced the described problem.

       

      Best regards,

       

      Dimitri Vorontzov