8 Replies Latest reply on Jun 8, 2010 3:31 AM by Anish Singla

    Illustrator CS3 hangs when opening document

    Joe Bosch Level 1



      Since this morning, on one of our Intel iMacs, Illustrator just won't open any documents. The program load screen shows up, completes and gives you the dialogue box about opening recent files or new files etc. But when you try and open anything you simply get the colour "wheel of death" and you have to Force Quit Illustrator.

      I have tried deleting preferences, reinstalling, and running programs like Onyx to clean disks etc, but nothing seems to work. We have also taken the files over to other Macs where they open perfectly fine. It's really just on this one iMac.


      Any ideas would be very very helpful.