5 Replies Latest reply on Aug 6, 2016 11:10 PM by Richard Seagraves

    Mac: Could not save PREFERENCES because .....

    slau104 Level 1

      Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.

       

      I have just installed CS5 as an upgrade to my CS3 on my MAc Pro that is running Leopard OS X 10.5.8. The electronic download and installation went very well. I could open CS5 and did work on editing some images, and all seemed to be working fine, until I quitted Photoshop CS5. I got the above message and similar ones for my Workspace changes. The Photoshop CS5 program did not allow me to save any changes in my Preferences, custom Brushes or Workspace.

       

      I have full read/write privileges to my computer and I could not find any file or folder, related to Adobe CS5, that is LOCKED. I have never encountered this 'insufficient privileges' problem with any of my other program installation, including CS3 and lately the Lightroom 3. Please help!!