0 Replies Latest reply on Aug 14, 2007 11:39 AM by golubeva

    QuickTime 7.2 - problems with QuickTime Asset Xtra?

    golubeva
      Ever since this new version of QuickTime 7.2 was released, some of our customers are having a problem with viewing QT videos inside of the Director Projector. (I am not able to reproduce the same error, but I have received about 10 emails in the the past 2 days). Here's the type of error they are getting when attempting to view the video, and then the application crashes:

      AppName: start_here.exe AppVer: 1.0.0.0 ModName: quicktime.qts
      ModVer: 7.2.0.240 Offset: 008469a6


      Has anyone come across this? Any ideas on what could be wrong?

      Thanks in advance for any help!