Can't Install Flash Player version 10.1!

[Guest]

I've been trying to install Flash Player 10.1, and having difficulties I never had with previous versions. When I try to install it it comes up with this message: Error 1031: [PATH TO FLASH PLAYER] [WINDOWS ERROR CODE]: The file could not be written due to the lack of permissions.

This ought to be incorrect as I am the admin for my computer, there is no higher permission on my computer than I currently have. I'm using windows vista home premium. I've tried adobe support, but they are bloody useless. Someone please help me! I currently have no flash player because I followed their instructions and uninstalled my previous version.

Thanks

RallyPally

[Colin Holgate]

I can't remember the exact details, but I heard of this issue with another product not too long ago. I think that the person solved the issue by right-clicking and doing a run as Admin, even though the person had admin rights already. At least in that particular case it seemed to solve the problem. Might be worth a try.

[pwillener]

What is your web browser?

Are you using an offline installer?

What is [PATH TO FLASH PLAYER]?  Have you checked the permissions for this folder?

[Guest]

I'm using safari 5, but I've downloaded it and it won't complete the installation. before the installation is complete it comes up with that message for a certain file. I have no idea how to check the permisions. I'll have another look!

[Guest]

The file is: (C:\Windows\system32\Macromed\Flash\NPSWF32.dll:5)

I couldn't right click on anything in the installer, not even to copy the text.

[pwillener]

1. make sure that no browser is running when you install Flash Player.
2. what other files do you have in that folder C:\Windows\system32\Macromed\Flash ?
   

[Guest]

Flashinstall (text document)

Flashplayer.xpt

FlashUtil10h_Plugin

There were no browsers open, it won't even begin to install if browsers are open. I tried to change the ownership of NPSWF32.dll, but it won't let me, says: unable to set a new owner on....

[pwillener]

What is the version of NPSWF32.dll (right-click, Properties, tab Version)?

[Guest]

The version is blank in the details section.

[pwillener · Accepted solution]

Soemthing is definitely wrong with this file!  Let's try a clean uninstall and reinstall:

• download the FP uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html and save it to disk;
• close all browser windows, then run the downloaded uninstaller;

Is the Flash Player install folder now empty?  If not, can you reboot and see if that DLL file has now disappeared?  If not, can you try to delete it manually?

[pwillener]

P.S. I will be away from the computer for a while, but I'll be back later.

[Guest]

Cheers mate, after manually deleting the files, I was able to successfully install Flash player. You gave me more help than all the information on the adobe website put together, thank God for forums!

[pwillener]

Congratulations!  Now I can go...