20 Replies Latest reply on Nov 20, 2013 11:06 AM by Captiv8r

    RoboHelp crashing when inserting Captivate Demo .swf

    ThermoBob

      I am trying to insert a swf file into a topic, using Insert/Adobe Captivate Demo and then browsing to the chm file on my local disk. When I chose the file and click open I get a runtime error.

      RoboHelpRunTimeError.JPG

       

       

      The thing is, I have already successfully added two Captivate Demos into the Help project using exactly this method. The only difference I can see is the file size of the swf file. The two files I managed to insert were 6 and 10 MB, and the one that's not working is just over 17 MB.

       

      Is there a size limit for inserting these files?

       

      (I'm using RoboHelp 7. Not sure what version of Captivate was used but could probably find out.)

       

      Thanks.