0 Replies Latest reply on Jun 21, 2010 12:36 PM by JoelHH

    airSWFLoader Showing "Available" when should be "Installed"

    JoelHH Level 1

      Hello,

       

      I have a user using Windows 7.  They were previously using Flash player 10 and Adobe AIR 1.5.3 to run one of our Adobe AIR programs.  This program is initiated from the web using the airSWFLoader at http://airdownload.adobe.com/air/browserapi/air.swf (using a spin off of the badge install).  When he runs the with Flash 10.1 and AIR 2.0.2, the loader is giving the status available instead of installed.  We tried reinstalling both Flash and AIR, but had the same problem.  Keeping Flash 10.1 and then installing AIR 1.5.3 the status is showing installed again.  Would there be a reason why AIR 2.0.2 would not be showing up for the airSWFLoader?

       

      Please let me know if you have any information concerning this.  We would like to have this resolved as soon as possible.  Thanks.