Sounds like there went something wrong with the installation.I suggest to uninstall Acrobat and reinstall. Perhaps even a repair install could help.
I don't know for sure, but Adobe seems to either use Java or that Visual C runtime libraries, because the options window builds up very slowly even on a fast machine. This is an indicator of bad programming. And using Java is bad!
So, if Acrobat accesses a Windows component like .NET framework etc. it should tell during installation if this component is missing. In case this component is just broken, you can do nothing accept reinstalling Windows because you won't most probably be able to fix it.
I repaired it from the Help menu & it works now. Thanks
I have the same problem on several computers running XP and Acrobat 9. I see no repair under the Help menus. Am I missing something?
Acrobat version is 9.3.4
Windows XP SP3
thx . . . ed