Four weeks ago I got my serial number for the Production Premium CS5, after installing and playing around a little I recognized that I didn`t have the serial number for color finesse 3 for AE CS5 and so I opened up a ticket. That was more or less 3 weeks ago. Since then I haven`t received anything from Adobe, no answear or serial. I`m not sure if I`m the only one that has this problem so I decided to ask the forum. Anyone with the same problem? Is the Adobe support that bad?