2 Replies Latest reply on Jun 24, 2010 6:25 AM by davecheesefish

    AIR Installer Not Found

    davecheesefish

      I recently attempted to install an AIR application, but got the error message "This application requires an update to Adobe AIR but download of that update has failed".  I tried numerous times, but always the same error.

       

      I'm now trying to reinstall AIR, but whenever I try to run the installer (from the desktop, My Documents or wherever) I get the error "Windows cannot find 'C:\Users\(my Windows username)\Appdata\Local\Temp\AIR(4 random characters).tmp\Adobe AIR Installer.exe'. Make sure you typed the name correctly, and then try again".  I've checked that file location and the folder exists (presumably extracted by the installer), but no "Adobe AIR Installer.exe" - just "setup.msi", "setup.swf" and a folder called "Adobe AIR".  No matter where I run the installer from or with what permissions, it still throws the same error. I am using Windows 7.

       

      Any help would be greatly appreciated.