1 2 Previous Next 41 Replies Latest reply: Jun 2, 2014 7:21 PM by ksfrogman RSS

    Please STOP bundling McAfee with your Flash Player Update

    KrohnJohn Community Member

      Many of us I.T. types for one reason or another have choosen

      NOT to use McAfee in place of other (IMO better) products.  The McAfee scan product that you have bundled in

      with your flash player updates install and leave files that interfere with the automatic updates for

      Kaspersky.  After the Flash Product installes, I am then stuck visiting that machine in person running a special McAfee uninstall utility to remove McAfee even though it does NOT show up in the add/remove programs area of the control panel.  The flash updates do allow you to choose if you want McAfee installed, but unfortionatly, the default is to have that option checked.  For most unsuspecting corporate users, they don't see, care, or understand the impact of leaving that check box checked.  Please stop including that as part of the install.  For us corporate types trying to keep hundreds of computers working smoothly, we certainly don't need the automated headaches that McAfee brings with.

       

      Regards

        • 1. Re: Please STOP bundling McAfee with your Flash Player Update
          adobesuxazz Community Member

          I have filed a complaint with the  BBB as well as with a few virus scanning companies labeling the Adobe  Download Manager as malware. (I'm considering filing a complaint with the FTC, but I'm guessing it's not something that's really breaking any law.) Suck it Adobe.

           

          I have also uninstalled the  Adobe Flash Player. HTML5 and Silverlight should do me just fine.

          • 2. Re: Please STOP bundling McAfee with your Flash Player Update
            foxlangserv2 Community Member

            I agree with this. I got yelled at by our IT department becuase of this silly McAfee program that was installed unbeknowst to me. I just completed another update of Flash and low and behold, this program was installed again! I didn't even have to option not to choose it. Unfortunately, I need flash for my job, so I have no choice but to install the update. Please stop doing this! I don't want this software on my computer nor does my IT department.

             

            Thanks

            • 3. Re: Please STOP bundling McAfee with your Flash Player Update
              kglad CommunityMVP

              don't auto-update flash.   select the flash player version you want to install and manually install it:

               

              http://www.adobe.com/support/flashplayer/downloads.html

              • 4. Re: Please STOP bundling McAfee with your Flash Player Update
                ActiveX101 Community Member

                Kqlad is right. Any IT professional should know better than to install the auto updating version with the download manager. Also, your users shouldn't have rights to install updates or other programs if they don't know what they're doing.

                • 5. Re: Please STOP bundling McAfee with your Flash Player Update
                  foxlangserv2 Community Member

                  Thanks for all your responses. I guess this is why I don't work in the IT department Well, I won't be using the auto installer again.

                   

                  It still seems kind tricky and underhanded to bundle stuff like that. That's just me though.

                  • 6. Re: Please STOP bundling McAfee with your Flash Player Update
                    Smithj666 Community Member

                    My Mozilla Firefox just updated itself without asking, and the first message it displays on completion is that I need to update my Flash Player.  I figure Firefox already committed me to the upgrade process, so I might as well see it through. I click the link to upgrade flash, and instead of loading flash, it installs the Adobe Download Manager. If I wanted another program to manage downloads on my computer, one would figure I would have installed it by now.

                     

                    Committed to the update process, I go ahead and permit the Adobe Download Manager to be installed on my machine. The very first thing it does is installs McAffee Security Center on top of the various other Anti-Virus/Anti-Spyware software already existant on my machine. I've been in IT for 25 years and let me assure you, IT DID NOT ASK. There was NO checkbox. There was NO opt out.

                     

                    After all of Adobe and Adobe related trashware was installed on my machine, it finally installed the flash plugin it could have installed via the Mozilla Plugin interface without all the spam.

                     

                    I figure Adobe already took the first thirty minutes of my productivity this morning, I might as well give them another 30 by posting this story on their websites, Mozillas, as well as about 10 other high SEO ranked forums.

                     

                    To Adobe:

                     

                    Whatever revenue you think you are generating by bundling such crap with your flash plugin, you are losing in bad PR. When the time comes to recommend a client install Corel suite vs Adobe CSX, this event will immediately come to mind. You are alienating your customers. While Flash may be somewhat of an industry standard, alternatives are gaining steam daily. Stop the unscrupulous business practices unless you want people to remove ALL of your software like the malware I just downloaded.

                     

                    Regards,

                    John

                    • 7. Re: Please STOP bundling McAfee with your Flash Player Update
                      collinsauve Community Member

                      Totally agree.

                      @Adobe: Stop installing crapware.  You never asked my permission to install it.  You have violated my trust and it will be a long time before you will be forgiven.  I will now take any messages/updates I see from you with a grain of salt, and be very wary when allowing you access past UAC.

                      • 8. Re: Please STOP bundling McAfee with your Flash Player Update
                        SN_DeeTee Community Member

                        Comments about knowing how to work around it are less than helpful. That's like telling someone how to fix a flat tire rather than working on preventing it in the first place. And anyone working in IT would also struggle with the fact that running Windows with permissions less than admin causes all sorts of issues except in cases of very basic needs. Further, not all networks have 100's of users running multiple servers and Active Directory and centralized policy management. As an added 'bonus', the most recent upgrades to Firefox will nicely direct you through an otherwise normal update that also adds McAfee. For all I know this little free app is reporting what I use to McAfee as it checks my system and that would certainly be none of their business!

                         

                        I DON"T WANT THIS 'ADDITIONAL' STUFF FROM ANYONE - nor do most people I know.

                        This is simple.

                         

                        NEVER bundle an application with another in this manner - especially as a default and with without option to not install. If you insist on offering these types of add-ons etc, a checkmark should alway be present in an UNCHECKED state so that the average user will not install it unknowingly. Adobe - or any other vendor (are you listening Java?) have NO right to install software on a user's computer without permission. An automatic install is clearly in violation of this and a pre-checked option is in poor taste - feeding on many who are not "IT" gurus.

                         

                        PLEASE STOP IT!

                        • 9. Re: Please STOP bundling McAfee with your Flash Player Update
                          JonnieRed Community Member

                          Really annoyed that it installed McAfee *without my permission*  I consider this a breach of my privacy - but I guess they have more money to spend on lawyers than I have.

                          • 10. Re: Please STOP bundling McAfee with your Flash Player Update
                            PastorVor Community Member

                            Amazing that a company in this day and age still does this. I expect this kind of behavior from a shareware piece of crap software but cer

                            tainly not from a mainstream "Adobe" product.

                             

                            I'm pretty good at "unselecting" options but I don't know how I missed this one. In other words, not only did I have to use your pathetic download manager... (My Firefox has a perfectly good download manager and add-on manager) but your program installed the VIRUS called McAfee Virus scanner WITHOUT my permission.

                             

                            Keep that crap off of my machine if you do not want a class action suit.

                             

                            If I'm required to use your download manager and install McAfee the next time I do a simple update then I'll certainly uninstall and never look back.

                             

                            Get over yourselves, Adobe. Your time has come.

                            • 11. Re: Please STOP bundling McAfee with your Flash Player Update
                              tiga2001 Community Member

                              Yeah, I have also suffered from the inadvertent installing of McAfee. It turns out that Adobe sneakily repositioned their checkbox for unchecking the McAfee install. It's bad enough that the checkbox is checked by default, but recently, they have resorted to moving the checkbox from the middle of the page (where the download and install button is) to the right side of the page (where most people do not glance when installing software). That was why I missed the checkbox. This is very misleading, as most people read from top-to-down in a webpage. I suspect Adobe moved the position for this reason. Anyways, I don't really have a solution, besides lingering on the page longer before installing Adobe software because you know they like to bundle McAfee.

                              • 12. Re: Please STOP bundling McAfee with your Flash Player Update
                                cflnest Community Member

                                Stop the bundling: most of us don't need more bloatware on our systems (especially if we are running Adobe Creative Suites)!

                                 

                                This time I didn't unclick the install McAfee option quickly enough and now I'll have to uninstall the damn thing.

                                 

                                Annoyances such as this make me hope that newer web standards (and Apple) really will cause Flash to go away...

                                • 13. Re: Please STOP bundling McAfee with your Flash Player Update
                                  johnkrohn Community Member

                                  Good luck with the uninstall.  If it does show up in the add/remove programs area in the control panel, the uninstall process doesn't totally clean it up.  You will need to run the McAfee Cleanup Utility in order to totally remove it so that other (non McAfee products such as Kaspersky) will properly install and work.

                                  • 14. Re: Please STOP bundling McAfee with your Flash Player Update
                                    carl Community Member

                                    adobe you shady louses.

                                    check twitter. the community is not happy with you:

                                     

                                    http://twitter.com/#!/search/mcafee%20and%20flash

                                     

                                    your image is being shattered. seriously do you have any concept of how annoying this is on top of Flash CS5 corrupting files?!?!?

                                    • 15. Re: Please STOP bundling McAfee with your Flash Player Update
                                      cflnest Community Member

                                      I had already assumed that removing McFee might be ugly: System Restore failed (as usual) and McFee installed a start-up program which disabled Norton.

                                       

                                      Thankfully on the McFee site there is actually a Flash tutorial on the proper use of the removal tool!

                                       

                                      http://service.mcafee.com/FAQDocument.aspx?id=TS100507

                                       

                                      As others have reported, the removal tool does not always completely uninstall all traces of the McFee software. Even after I ran the removal tool twice, the start-up program was still loading on my XP system, so I had little choice but to go on a search-and-destroy mission in the registry.

                                       

                                      I've uninstalled the Flash plugin from Firefox for now. If I find that I don't miss Flash, I'll consider removing it entirely from all my systems.

                                       

                                      I haven't generally allowed software auto-updating, but I thought that I could trust Adobe: certainly not anymore.

                                      • 16. Re: Please STOP bundling McAfee with your Flash Player Update
                                        ygt42876 Community Member

                                        I am raging mad. Let me get this straight now adobe.... your freewares are so full of holes  and vulnerabilities that you bundled the worst anti-virus on the market  with it, causing more instablity? Mcafee is garbage, it will seriously conflict with many networks and/or other anti virus.

                                         

                                        It's bad enough that adobe bloats my system with its acrotray and its copy protection and its DLM... all that is ridiculous enough, but THIS crosses the line way too far. Ninja installing a 3rd parties software on my system is a SERIOUS breach of trust.

                                         

                                        I've dumped thousands of dollars into this company between CS and fonts etc etc. To get blind sided by a flash update is beyond comprehension.

                                         

                                        WTF were you thinking install team?

                                        • 17. Re: Please STOP bundling McAfee with your Flash Player Update
                                          ceteris Community Member

                                          agreed!

                                           

                                          adobe, whatever deal you cut w/ mcafee could not possibly make up for the loss in credibility you took by doing this. I have many client machines to keep track of, and I now get dozens of calls asking me what to do w/ the raft of crap mcaffee drags along with it.


                                          so pull it! and fire the marketing type who pushed for it in the first place.


                                          • 18. Re: Please STOP bundling McAfee with your Flash Player Update
                                            stevelandon Community Member

                                            Right now I am furious at Adobe for forcing software onto PCs without permission!

                                            You have no right to do this just to line your own pockets with McAfee's money.

                                            None of the  McAfee products are well written nor stable. I just did a remote service call,

                                            the second this week to remove the McAfee jump from a clients PC.

                                            What does it take - lawsuits?  I am sure they are coming and I would participate.

                                            If you are going to include this crap on an update your should have that box un-checked

                                            and let the client iot in if they wish. I am a computer professional and I am forced to use some of your products.

                                            I do not like being forced to use 3rd party software that you push! Shame on you.

                                            • 19. Re: Please STOP bundling McAfee with your Flash Player Update
                                              StoofStoofington Community Member

                                              I have to agree with you!  I just updated flash on a new install and got tricked into installing this McAfee garbage!  Adobe, I thought you were a better company than this!  McAfee products are the last thing(s) I want on my computer and you have stooped to a new LOW!!!  Please stop this practice because it is not good business!

                                              • 20. Re: Please STOP bundling McAfee with your Flash Player Update
                                                kried Community Member

                                                Unfortunately many companies are not aware of the their customers  expectations and that due to a new generation coming up, how their  habits is changing the demands of the market.

                                                 

                                                With new providers coming up seeing those demands and being willing to adapt to those I believe we will see a lot of large well established companies go away in the near future. Seeing a large company as ADOBE pulling cheeky ones when my Mozilla tries to update has ruined my impression of this company to be a 100% trusted company. THANKS FOR WASTING 40 MINUTES OF MY MORNING ADOBE!

                                                 

                                                Believing  that ones name and position in the market alone is enough to substain  ones share is not a approach I believe is long lived, there is simply to  many examples of it not being enough. to only ref one example Sony vs  iPod.

                                                Why would ADOBE ever think that it was a good idea to ******** crap on to their customers PC's?  Unbelievable! Who ever came up with that idea should be fired before he costs ADOBE more customer relationships. Who ever made that decision is not keeping up with the rest of the world.

                                                • 21. Re: Please STOP bundling McAfee with your Flash Player Update
                                                  jurd the lost Community Member

                                                  Just the automatic updater is bad enough. I have the sense not to run as admin -- and I have UAC off for very good reasons. Every so often the Adobe garbage attempts to update itself when I boot up. Since I usually start right off in my lowly luser account, all I can do is tell it to eff off. The damnfool thing can't install diddly without admin privileges. Same thing at work, on the computer that visitors are allowed to use for e-mail, research, and teaching. USELESS!

                                                   

                                                  I loathe and despise McAfee. You couldn't pay me to use it. But that is beside the point. Foistware is foistware. Give us a clean product or pretty soon there will be enough open source alternatives to kick your butt off the planet.

                                                   

                                                  As for trust...I don't trust Adobe enough to give my real name, much less an e-mail addy that I use for practical things. Live with that.

                                                  • 22. Re: Please STOP bundling McAfee with your Flash Player Update
                                                    adamroof Community Member

                                                    ...and then shockwave player wants to bunldle Norton by default. Now when theres a flash update i have to visit each user, log off, log in as admin, run the update carefully... thanks for using up time that the IT doesnt really need anyway, Adobe.

                                                     

                                                    Adobe Pro and PDF printing capabilities have been removed and replaced with Bullzip, for free even. Goodbye Adobe. I hope developers never use flash again and I wont have to deal with your blunderware at all.

                                                    • 23. Re: Please STOP bundling McAfee with your Flash Player Update
                                                      jjf40 Community Member

                                                      Absolutely stop the bundling. It is an imposition, unasked for, and sneaky. Beyond that it is dangerous because McAfee, without giving any warning, disabled my exisiting antivirus software.

                                                      This is no way for Adobe to behave.

                                                      • 24. Re: Please STOP bundling McAfee with your Flash Player Update
                                                        kried Community Member

                                                        I have now started using Foxit reader rather tha Adobes PDF and it is working fine. Actually it is faster to

                                                         

                                                        http://www.foxitsoftware.com/pdf/reader/reader4.php

                                                         

                                                        Maybe some one can guide me towards an replacement for flash?

                                                        • 25. Re: Please STOP bundling McAfee with your Flash Player Update
                                                          mdr+607 Community Member

                                                          I share the exasperation in all of these posts and much of my problem is redundant so:

                                                           

                                                          1.  Has there been ANY response or resolution from Adobe on this issue since most recent posts  in this thread (April?)

                                                           

                                                          Beyond the bad judgement of the sneak bundling I am concerned from what I read because:

                                                           

                                                          2.  McAffee apparently can't be removed with add/remove programs and so MAY interfere with Norton?  Audacious because the hours I have spent just trying to get a clean install of Flash using Firefox have left me with partial installs (including today where Download manager - launched from IE after removing old Flash player- is hung up at 100% installing application.  Note to Adobe: 100% means 100% not 99.  Ain't over 'till it's over.

                                                           

                                                          3.  We are told by Adobe our virus protection software may interfere so I turned off Norton only to have Adobe sneak in McAfee.

                                                           

                                                          4.  Does Flash really have to be updated what seems like weekly?  Can I avoid the issue by just turning off whatever (download manager) keeps prompting me?

                                                          • 26. Re: Please STOP bundling McAfee with your Flash Player Update
                                                            jurd the lost Community Member

                                                            Unfortunately, the bloody updates are necessary for security purposes if your browser is flash-capable and you visit any websites that have flash, although using flash blocking should keep the malicious junk from running while you can click on anything desirable.

                                                             

                                                            The updater can be trashed, but it is reborn with every f**king update. I don't bother to jump for every update, but do a manual update when I feel like it.

                                                             

                                                            There are third-party apps made just for removing insidious crud like McAfee.

                                                             

                                                            I recommend NitroPDF . . . .

                                                            • 27. Re: Please STOP bundling McAfee with your Flash Player Update
                                                              HaitAdobeBeingLikeApple Community Member

                                                              Addressed to anyone who will listen at Adobe.

                                                               

                                                              I am a specialist software User Experience designer. In software industry terms, we're supposed to care about user experience.

                                                               

                                                              Adobe needs to fire the person who set up Flash to automatically install software that was neither requested, nor desired, and in fact causes clashes and system problems.

                                                               

                                                              To the people who so glibly point out "just uncheck the box for McAfee" - you did not have the experience of so many people who did not install by navigating the Adobe site, but rather followed a link from a site that uses Flash to update the add-in. This process does not offer the user any choice whatsoever, and I had to manually uninstall McAfee after installing the Flash player update. You might think it is a minor step, but it is not, when it conflicts with other applications and renders my machine unstable.

                                                               

                                                              It is just a horrible user experience which ends with me having to try and communicate with Adobe and wasting inordinate amounts of time because of a single, bad decision on your part.

                                                               

                                                              I dream of the day that I can get rid of Flash completely and rely on HTML5, maybe Silverlight, Java, or some other technology just so that I can avoid being abused without care by product managers and/or marketing people at Adobe.

                                                               

                                                              If there is any Adobe person reading these fora, you really should escalate this to management.

                                                               

                                                              I am a power user of a number of Adobe products (Photoshop, Fireworks, Acrobat, Illustrator) and I dream of the day that I would have the power to "teach" a company a lesson by moving away from their products. I am getting very close in terms of Photoshop, Fireworks, and Illustrator - alternatives are arising in the market and it is only a matter of time before I am no longer trapped into supporting a company who doesn't give a damn about me.

                                                               

                                                              No thanks, Adobe, from everyone who has posted in this thread.

                                                              • 28. Re: Please STOP bundling McAfee with your Flash Player Update
                                                                Foffu Community Member

                                                                Bundling other software in the installer is a sign of a DYING company. Now I have to do more work and uninstall this stuff. Yeah, you got me. "Angry" is not strong enough. -Foffu.

                                                                • 29. Re: Please STOP bundling McAfee with your Flash Player Update
                                                                  bostonpaper Community Member

                                                                  It is nearly a year since this post and Adobe is still - yes, still - stuffing McAfee into the Flash updates on occasion.

                                                                   

                                                                  Don't they hear or don't they care?

                                                                   

                                                                  It is not appropriate.

                                                                   

                                                                  More people need to let them know and keep telling them.

                                                                  • 30. Re: Please STOP bundling McAfee with your Flash Player Update
                                                                    SuhasYogin Employee Hosts

                                                                    Moving this to the Installing Flash Player forums.

                                                                    • 31. Re: Please STOP bundling McAfee with your Flash Player Update
                                                                      Fritzismom Community Member

                                                                      The first post on this subject was 2 YEARS AGO! I have to add my voice to it, because I nearly downloaded McAfee just now when updating my Flash Player. The default option should not be 'yes'. The option should not even be there. It's an unprofessional and sneaky practice. For once please listen and stop it!

                                                                      • 32. Re: Please STOP bundling McAfee with your Flash Player Update
                                                                        AnotherAGladys Community Member

                                                                        Lets be clear: McAfee installation is NOT optional: Installation is enabled by default. What IS optional is to take the specific action and opt OUT of the installation.

                                                                         

                                                                        I think the three questions that are properly relevant are:

                                                                         

                                                                        Why is unrelated and unnecessary software being distributed with Flash player in the first place?

                                                                         

                                                                        Why is its installation enabled by default?

                                                                         

                                                                        Why is the software so awful that it has to be distributed in this way, rather than it being simply offered as a truly optional opt-IN addtion or, even better, simply offered separately on its OWN merit

                                                                        • 34. Re: Please STOP bundling McAfee with your Flash Player Update
                                                                          AnotherAGladys Community Member

                                                                          Chris. I'm happy to repeat myself here, as that only answers the first of those quesitons, which is that Adobe foists this rubbish on its users because gets a kickback for every instance of the parasiteware that is installed.

                                                                           

                                                                          You also make the obvious oint that one can take specific action to avoid the malware.

                                                                           

                                                                          What your reply does not say is:

                                                                           

                                                                          Why is its installation enabled by default?

                                                                           

                                                                          Why is the software so awful that it has to be distributed in this way, rather than it being simply offered as a truly optional opt-IN addtion or, even better, simply offered separately on its OWN merit

                                                                          • 35. Re: Please STOP bundling McAfee with your Flash Player Update
                                                                            DavidCoats Community Member

                                                                            It's even worse than simply being crapware. McAfee started an automatic update, then essentially locked up my computer. Multiple instances (3-10) of the updater began appearing and disappearing in Task Manager, and it was impossible to "End Process" on any of them. The only way I was able to get out was to reboot, which caused the loss of some data in the program I had been working in. But the worst is that the program managed to set all my drive partitions to not be monitored for System Restore, deleted all of my restore points, and deleted 90% of the program listings in the Start | Programs list--all the programs that had been installed with Windows Installer. Because the restore points are all gone, I can't even go back and restore to a time before McAfee initiated the update process.

                                                                             

                                                                            This is absolutely unacceptable, and will tend to lead me to denigrate Adobe whenever and wherever I can--through your association with McAfee, you've caused me an otherwise unnecessary 40-60 hours of work to reinstall all those programs. Where can I send my invoice?

                                                                            David

                                                                            • 36. Re: Please STOP bundling McAfee with your Flash Player Update
                                                                              Glosrfc Community Member

                                                                              Why is its installation enabled by default?

                                                                              Because Adobe clearly don't care about their customers so long as they make a few quick bucks to satisfy their shareholders. A decision that is only going to cost them in the long term.

                                                                              Why is the software so awful that it has to be distributed in this way, rather than it being simply offered as a truly optional opt-IN addtion or, even better, simply offered separately on its OWN merit

                                                                              Because it's a perfect partner for the Flash Player since Adobe got their hands on it. I long for the days when we only had 1 or 2 versions of the Player instead of these seemingly continuous updates to the bloatware, and security risk, it's become.

                                                                               

                                                                              And I've now solved the problem by removing ALL Adobe software from every machine I'm responsible for. Flash, Acrobat, Photoshop...your demise will not be missed.

                                                                              • 37. Re: Please STOP bundling McAfee with your Flash Player Update
                                                                                Community Member

                                                                                I'm freakingly sick and tired of these nonesense bundles.

                                                                                 

                                                                                When I go to the grocery and buy some vegetables they don't try to sell me a bike. They try to interest me in some special vegetables but they don't try to put in my bag a "free" bike when I look the other way.

                                                                                 

                                                                                Looking forward to see Adobe Flash die for good, for these and many other reasons.

                                                                                • 38. Re: Please STOP bundling McAfee with your Flash Player Update
                                                                                  Community Member

                                                                                  You could uninstall Adobe Flash and just use Chrome for work and browsing. Chrome has a built in flash player of their own called Pepper Flash.

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