1 Reply Latest reply on Jun 29, 2010 10:42 AM by ProDesignTools

    Blank "Installer Alert" screen

    pradamomDiana

      Hello everyone.

      I am trying to install CS4 to my MAC from a DVD and am getting a blank "Installer Alert" screen.

      Anyone have any idea what is going on?

      I may be that the installer is not happy about my external DVD drive (the internal one is kaput).

      If so, would it be possible to download CS4? CS5 will not run on my computer.

      I have purchased the DVDs so I have a valid serial number.

      Thanks in advance.